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My drone has issues and i cant get no support.
289 1 8-10 08:51
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Kerrysky
lvl.2
Flight distance : 468295 ft
Ireland
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My drone has a issue with its gimbal moving erratically. Twice ive tried to contact  dji support on the app and as yet no one has replied. What to I have to do to get some service around here?
8-10 08:51
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DJI Thor
Administrator
Flight distance : 13599 ft
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Hi Kerry, I am sorry to hear that you had encountered an issue with your gimbal. Could you please provide more details about the issue. Besides, please also tell the model of your drone, and upload a video of the issue so I can check further.
Regarding your feedback about connecting support 2 times but got no reply, may I confirm if you are using the "Bug Feedback" on the app to contact us? Or did you receive a ticket number? You can contact the online support via this route: DJI Support > After-sale Support > Online Service. Or you can also contact us at this link https://www.dji.com/support?site=brandsite&from=nav.
8-10 17:59
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