JCorder
lvl.1
Flight distance : 498914 ft
United States
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DJI Thor Posted at 8-11 02:36
JCorder, I am sorry for the accident happened to your drone, I understand that must be frustrated for you. Sorry that when the warranty expired, the customer may need to pay for the repair.
I am able to trace your case number by your forum account, noticing that the drone had been returned unrepaired. I will try to escalate your case to the higher department and see what we can help in your situation.
Hello DJI Thor,
I appreciate your assistance. I was very disappointed when I was informed that the drone was out of warranty and would not be repaired. If I need to provide you with any additional information, I would be happy to do so.
Case Number:
CAS-3340611-H0P3H2
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