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Osmo action dead
1655 3 2019-8-14
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Paolo_Inselvini
lvl.3
Flight distance : 616339 ft
Italy
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Hello I have bought 20 days ago an osmo action for my holidays in Sardinia. I have used the osmo yesterday and today and today is dead. I come home from the beach and I noticed that with the osmo power off a led light was still on. I have updated the firmware with last version successfully and in order:

Memory card error (I have plugged it into my laptop and was perfectly readable)
Back screen black only the small one was working
Also the small one does not work
No sound from the camera that is completely dead.

I have 3 batteries and no one is working. Any help would be appreciate. Thanks

2019-8-14
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DJI Tony
Administrator

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Hi, we're sorry for the inconvenience. This matter is an exceptional case. After verifying this problem, replacement service will be provided for free. Please return your product for replacement. You may contact our support using the link below. Thank you for your support.

www.dji.com/support
2019-8-14
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Spencer Baird
New

Thailand
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Same issue for me, 3 month old camera and dead, only 2 red LEDs on.
2020-12-4
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djiuser_oFUPTZhvkuUA
lvl.1
India
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My osmo action action camera died in 15 days yesterday i used to .for just 10 minutes and when checked in the evening it is just dead no lights nothing
2021-8-15
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