rhoude57 - YUL
lvl.4
Canada
Offline
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Hello all,
I recently received the following message from a Chinese retailer from which I had bought a DJI Gamepad Controller for the RoboMaster S1.
Dear customer,
Good day!
Today, we received a phone call from the shipping company and get a reply.
we are sorry that the parcel was destroyed by the Custom,
because this DJI RoboMaster Gamepad is regards as "dangerous product" ,customs had been destroyed this item.
We are also really not sure why this normal Gamepad is regards as "dangerous product".
We are still communicating with Custom to solve this issue.
But now, we need to full refund money to you .we are so sorry for all inconvenience caused.
Your understanding and support will be more appreciate.
Please be informed that your payment will back to your amazon account within 3-7 days.
If you have any question, please do not hesitate to contact us.
Thank you!
Best Regards!
Has anyone else had a similar experience? I am not sure I want to order the Gamepad Controller from any retailer outside Canada again and have it destroyed once more. DJI does not ship to Canada yest for the RoboMaster S1 or any parts.
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