DJI Mindy Posted at 11-29 04:53
I've sent you PM, please check and keep me updated in the thread.

Hi

I have same problem plz Help

I am having the same issue.  DJI Mindy can you please post / share the fix that you mentioned above?

DJI Mindy Posted at 11-29 04:56
Could you please check my PM? Thank you.

Can you please share the solution with me as well?  I am having the same issues

DJI Mindy Posted at 11-29 04:56
Could you please check my PM? Thank you.

Thank you Mindy! Everything is working perfectly now, great work!

DJI Mindy Posted at 11-29 00:11
Hi there, sorry for the inconvenience caused, we have forwarded your feedback to our engineers for attention, please wait patiently, we will keep you updated soon. Thank you.

Hi

Could you tell me what should i do ?

Regards
Emil

fans3f3bc99e Posted at 11-30 00:52
Hi

Could you tell me what should i do ?

Hi there, sorry for the inconvenience. Please check my PM, thanks.

Asdf12345 Posted at 11-29 18:09
Can you please share the solution with me as well?  I am having the same issues

Hi, sorry for the inconvenience. Please check my PM, thanks.

fans7974fe30 Posted at 11-29 21:23
Thank you Mindy! Everything is working perfectly now, great work!

You're welcome. Glad to know that the issue has been solved. Should there any further questions, please feel free to contact us.

Have a problem. After update OP not open Mimo and not connection to Iphone X.
how to make it work?
Thanks

Hello,

I am having the same problem here

What is the solution????? È scandaloso!!! Sono 2 giorni che non posso usare una Osmo Poket comprata da tre giorni con un’iphone X. Invece di rispondere con PM pubblicate per tutti la soluzione rintronati!!

Greetings,

I’m having the same problem after the latest update. What’s the next cause of action?

DJI Mindy Posted at 11-30 01:58
Hi there, sorry for the inconvenience. Please check my PM, thanks.

You didnt send me anything , what do you mean PM ? Private Message ?

DJI Mindy Posted at 11-30 01:58
Hi there, sorry for the inconvenience. Please check my PM, thanks.

You didnt send me anything , what do you mean PM ? Private Message ?

fans7974fe30 Posted at 11-29 21:23
Thank you Mindy! Everything is working perfectly now, great work!

Hi could you tell me what should i do because i cant find nothing.

Thanks
Emil

Send me please PM. Mimo dont seaching me iphone x. Thks

DJI Mindy Posted at 11-29 00:09
Thanks for your feedback, we have reported to our engineers for attention, please wait patiently, we will keep you updated soon, sorry for any inconvenience caused.

Hi, I have this issue. Fist connection was fine, I activated and did the firmware update. Once that is done I haven´t been able to connect with my iPhone X.

This is a major issue for me and I am about to return the camera if I don´t find a solution to his. Could please make sure this get sorted ASAP.

I bought dji osmo pocket yesterday.  I tied it to the iPhone X and did the update.  dji osmo pocket did not recognize the iPhone X after a disconnected error.  When you connect the dji osmo pocket, the iPhone X is charging.

Hello, i have the same problem since 2 months, but since the update i think it's worth, please DJI MINDY help me too.
Have a good day,

Nico

Hey DJI Mindy I’m having the same problem, can you PM me the fix? Thanks.

Hey DJI mindy I’m having the same problem. Can you PM me the fix?

Hi, I bought dji osmo pocket yesterday.  I have the same problem of everyone!!!I.iPhone X did not recognize the Dji osmo pocket.
When you connect the dji osmo pocket, the iPhone X is charging. Please Help!!!!! Thanks!

fans0fdc45b0 Posted at 11-30 12:26
Hi, I bought dji osmo pocket yesterday.  I have the same problem of everyone!!!I.iPhone X did not recognize the Dji osmo pocket.
When you connect the dji osmo pocket, the iPhone X is charging. Please Help!!!!! Thanks!

This is my preset iPhone X iOS 13.2.3 - Dji Mimo v.1.2.12. - DJI Osmo pocket firmware V01.10.00.20 . Please Help US!!!

They can solve the problem but they don’t care they can’t even share the solution publicly , gonna be returning Osmo pocket

Davyokub Posted at 11-30 20:32
They can solve the problem but they don’t care they can’t even share the solution publicly , gonna be returning Osmo pocket

nd don't forget to storm off in a hissy fit!

iPhone X does not connect to Osmo Pocket after firmware install. I know there is a fix, but it looks like a PM fix only for some reason. PLS help and post the fix if possible.
The Osmo was fine before firmware upgrade.

Same issue here please helpppp... pm or post the solution welcome

Is there a reason this fix cannot be published publicly? I’m having the same issue. It connects fine with an old iPad but no longer works with the iPhone 8. Please advise. Thank you.

Hi,
I received osmo pocket as a birthday present on November 28th. At the first connection, everything worked. After updating the firmware, my iPhone X will not connect to the camera . Give a solution to the problem, how to downgrade firmware?

dgrebenshchikov Posted at 12-1 11:58
Hi,
I received osmo pocket as a birthday present on November 28th. At the first connection, everything worked. After updating the firmware, my iPhone X will not connect to the camera . Give a solution to the problem, how to downgrade firmware?

I have the same problem!!!

Hi everyone, is it possible to downgrade the firmware?

Good Evening:

I am having the same issue - I installed the firmware and now I cannot connect my DJI to my iPhone 8 Plus.

I have tried everything.

PLEASE HELP!!!

Thank you

S Clark Posted at 12-1 17:05
Good Evening:

I am having the same issue - I installed the firmware and now I cannot connect my DJI to my iPhone 8 Plus.

If I was having this problem, I would PM "DJI Mindy". She seems to be the one secretly sending the fix.

Still not sure what PM means, but whatever it is seemed to help others. DJI Mindy, please PM me the fix as well

djiuser_WOZAprFBFF1B Posted at 11-30 02:25
Have a problem. After update OP not open Mimo and not connection to Iphone X.
how to make it work?
Thanks

Hi there, I have sent you a personal message about the workaround, please check, thank you.

Same thing is happening to me. It stop connect to my iPhone after the update

DJI Mindy Posted at 12-1 20:32
Hi there, I have sent you a personal message about the workaround, please check, thank you.

Pls help me too.

fans0ac955d0 Posted at 12-1 19:44
Still not sure what PM means, but whatever it is seemed to help others. DJI Mindy, please PM me the fix as well

PM means personal message, please check my PM, thanks.

S Clark Posted at 12-1 17:05
Good Evening:

I am having the same issue - I installed the firmware and now I cannot connect my DJI to my iPhone 8 Plus.

Hi S Clark, please check my PM.

Andrea_Msport Posted at 12-1 12:11
I have the same problem!!!

Hi Andrea_Msport, I have sent you personal message, please check, thank you.