Curt1591
First Officer
Thailand
Offline
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fans0ae1ab64 Posted at 7-20 00:09
I thought this is the topic of the “unable to connect to iPhone, faulty firmware” trouble?
On every page of this topic someone says “my iPhone doesn’t see the dji pocket anymore” en almost every post she reply’s, send you an pm, and now I need to supply more information?
Yes indeed; the title of this topic is "Osmo Pocket unable to connect to IPHONE". And yes; you were able to find the thread and notify us that your iPhone doesn't connect.
However, the topic, and original post, were posted just shy of 1 year ago. That is when there was a flawed firmware update that rendered the Pocket unable to connect to iPhones. The firmware was replaced and Mindy sent out the "secret fix" that resolved the affected iPhones.
So, unless you updated you Pocket's firmware about a year ago, I'll lay odds on Mindy's secret fix is not the answer to your connection problem.
The forum would be well served by having that topic deleted, Then, maybe people might be more likely to articulate the specifics of the problem they are experiencing.
There are many possible reasons your Pocket and your iPhone don't communicate. Here a couple of things you might try in order to isolate the problem:
Do you have a friend with an Android device with a USB-C port?
1) Try using it to connect with the supplied USB-C adaptor.
2) If you have a "lightning to USB-C" cord, try connecting your iPhone using that.
Try these two ideas and come back with your results. Hopefully, it can be resolved.
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