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Gimbal goes wild
203 15 8-15 22:14
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Solo1
lvl.3
Flight distance : 286083 ft
United States
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So I have a rather interesting problem going on right now. Gimbal works fine normally but when I go full roll left or right it cuts loose and just flops around until I let off. It doesn't happen when partial left or even full right. but full left every time. I had an accident when I first bought it clipped a telephone pole but everything has been fine until the past couple flights. Ill upload a video when I get a chance. just wondering if anyone has seen this before?
8-15 22:14
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Buzzyone
First Officer
Flight distance : 2200075 ft
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Your gimbal is damaged, either it’s not getting feedback from one of the motors or the gimbal gyro is damaged. Either way it needs to go for repair.

8-15 22:16
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Solo1
lvl.3
Flight distance : 286083 ft
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Buzzyone Posted at 8-15 22:16
Your gimbal is damaged, either it’s not getting feedback from one of the motors or the gimbal gyro is damaged. Either way it needs to go for repair.

well that just sounds lovely. Thanks for the input.
8-15 22:19
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M2Wair
Captain
Flight distance : 1049770 ft
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Yup, send it in for repairs. It's a quick process
8-16 00:23
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A J
Captain
Flight distance : 11526437 ft
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Definitely;y return it for repair
8-16 00:24
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Solo1
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Flight distance : 286083 ft
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A J Posted at 8-16 00:24
Definitely;y return it for repair

Man that sucks. That thing that has me confused is that its not a consistent problem. camera moves fine it doesn't flop around at any time other than full stick left. Not arguing I agree ill send it in was just hoping for a simpler cheaper answer.
8-16 00:27
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A J
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Solo1 Posted at 8-16 00:27
Man that sucks. That thing that has me confused is that its not a consistent problem. camera moves fine it doesn't flop around at any time other than full stick left. Not arguing I agree ill send it in was just hoping for a simpler cheaper answer.

Def malfunction mate - be sure to claim under warranty
8-16 00:30
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Vliegende Hollander
First Officer
Flight distance : 1653340 ft
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First you can try to calibrate the IMU and gimbal.
8-16 00:37
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Solo1
lvl.3
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Vliegende Hollander Posted at 8-16 00:37
First you can try to calibrate the IMU and gimbal.

Thanks Tried gimbal already haven't done IMU yet. Ill give that a shot in the morning. There is also a horizon tilt whenever I first power up Ive read IMU calibration can fix this too. So maybe that is the issue. Otherwise Ill make a warranty claim. My concern is that Like I said I hit a phone pole like the second day I had it but that was 3 weeks ago haven't had any issues until my last couple flights. Just nervous this is an expensive investment I hate to see it malfunctioning.
8-16 01:22
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DAFlys
Captain
Flight distance : 410256 ft
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Sounds like you need to make a warranty claim.
8-16 01:47
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Solo1
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Flight distance : 286083 ft
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DAFlys Posted at 8-16 01:47
Sounds like you need to make a warranty claim.

That's the plan if recalibrating doesn't work.
8-16 01:51
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Solo1
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Flight distance : 286083 ft
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Ok so I recalibrated IMU and that did the trick. Level horizon after adjustment to .3 no more camera whiplash when full stick left. Here’s this morning after sunrise as a thank you for all the input.
B97278F0-FE0C-4022-AF4F-F8516CDB162F.jpeg
8-16 04:24
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Tollytastic
lvl.4
Flight distance : 30932 ft
France
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Good News !!!!
8-16 06:10
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DJI Stephen
Super Moderator

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Hello and good day Solo1. I am sorry for the trouble and it is great to know that the issue was fixed after re calibrating the IMU of your DJI Mavic 2 Pro. If in case in the future you feel that the drone is not working properly when flying or operating it. Please contact our DJI support team to start up a ticket for the said drone at https://www.dji.com/support?site=brandsite&from=nav . We have the professional team who would do their best to fix the said issue. Have a safe and a happy flying always.
8-16 08:55
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M2Wair
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Solo1 Posted at 8-16 04:24
Ok so I recalibrated IMU and that did the trick. Level horizon after adjustment to .3 no more camera whiplash when full stick left. Here’s this morning after sunrise as a thank you for all the input.[Image]

Fabulous shot and a great ending. Delighted it was a quick fix and repair not needed,  great result.
8-16 09:11
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Vliegende Hollander
First Officer
Flight distance : 1653340 ft
Netherlands
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Good news and a great shot!
8-16 10:42
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