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2167 15 2019-8-16
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Miro Perez
Second Officer
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United States
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do you keep your levels/rank when you redeem your points, or do you start over.

2019-8-16
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A J
Captain
Flight distance : 13838848 ft
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United Kingdom
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Yes you do keep them.
2019-8-17
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DJI Mindy
Administrator
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Hi Miro Perez, exchanging the Points to DJI Credit will not affect your ranking, no need to start over, it is based on all the points you've earned. No worries.
2019-8-17
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Miro Perez
Second Officer
Flight distance : 25374 ft
United States
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DJI Mindy Posted at 8-17 19:21
Hi Miro Perez, exchanging the Points to DJI Credit will not affect your ranking, no need to start over, it is based on all the points you've earned. No worries.

Thanks for the help
2019-8-19
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DJI Mindy
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You are very welcome.
2019-8-21
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Foto8
lvl.1

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2019-9-20
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Foto8
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2019-9-20
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DJI Mindy
Administrator
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Hi Foto8, the thread you posted are all blank, is there anything we can help you?
2019-9-20
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Marcel_M
lvl.1
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I cannot start a new thread? I get "You don't have authority to post in "New" group, redirecting to Forum Rules page now…"

Do I not have enough points. How do I get support?
2019-9-24
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Marcel_M
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Marcel_M Posted at 9-24 03:59
I cannot start a new thread? I get "You don't have authority to post in "New" group, redirecting to Forum Rules page now…"

Do I not have enough points. How do I get support?

Nevermind. Sorted.
2019-9-24
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Foto8
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DJI Mindy Posted at 9-20 19:38
Hi Foto8, the thread you posted are all blank, is there anything we can help you?

I will open a new topic in pre sale but the dont work?!
2019-9-26
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DJI Mindy
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Foto8 Posted at 9-26 12:38
I will open a new topic in pre sale but the dont work?!

I've tested and it is normal. Is there any error message?
2019-9-27
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Foto8
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DJI Mindy Posted at 9-27 04:38
I've tested and it is normal. Is there any error message?

I cant remember. This Forum Software sucks a lot...
2019-9-27
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DJI Mindy
Administrator
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Foto8 Posted at 9-27 06:58
I cant remember. This Forum Software sucks a lot...

Then it is recommended to try again and keep the screenshot so that we can help, thank you.
2019-9-29
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Foto8
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DJI Mindy Posted at 9-29 03:42
Then it is recommended to try again and keep the screenshot so that we can help, thank you.

Maybe someone from DJI can replay?
https://forum.dji.com/thread-198899-1-1.html
2019-9-30
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Foto8
lvl.1

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DJI Mindy Posted at 9-29 03:42
Then it is recommended to try again and keep the screenshot so that we can help, thank you.

Maybe someone from DJI can replay?
https://forum.dji.com/thread-198899-1-1.html
2019-9-30
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