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Gimbal problem
183 4 8-18 02:23
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DJI-BrunoMza
lvl.1
Flight distance : 98776 ft
Spain
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Hello. After an accident the gimbal doesn´t work correctly when i turn the drone on. Could you help me please? I attach a video.
Thank you
https://drive.google.com/file/d/1-63QKXy6nIJlZ1YZHu8rz0iqnMOiZbcN/view?usp=sharing
8-18 02:23
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DJI Stephen
Super Moderator

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Hello and good day DJI-BrunoMza. I am sorry for the trouble. Upon checking the video link you have posted and since there was an incident that had happened with the said drone. I would recommend you contact our support team to start up a ticket for the said drone at https://www.dji.com/support?site=brandsite&from=nav . We have the professional team who would do their best to fix and find out the reason of the incident and then the corresponding resolution would be provided. We hope to hear from you as soon as possible for further assistance. Thank you.
8-18 07:32
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D2_hunter
Second Officer
United States
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i see... looks like your p4 took a mild damage but i would try look whats wrong about the gimbal but i recommend that you ask dji to repair you p4
8-20 17:02
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sedeco
lvl.4
Flight distance : 1545 ft
Egypt
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hi  the problem in yaw motor  need replace   the problem after  the camera have  drop  
8-21 06:34
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ALABAMA
Captain
Flight distance : 9234058 ft
United States
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I would do a gimbal calibration first, then check the flat ribbon cable for damage.
8-21 06:58
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