Hi Guys,

so I've just bought the Ronin SC gimbal last week, I was going to try the motionlapse/timelapse feature with my Sony A7iii, but it does not trigger the shutter at all.
The camera is connected through USB-C-to-USB-C cable supplied in the box, it is in "PC Remote" USB mode and I've tried both Manual and Video modes on the camera - no effect. Video record button on Ronin SC works just fine and triggers the video, however, timelapse/motionlapse does nothing.

Any ideas how to make this working? :/

seriously.. am I the only one having this issue? both of my A7iii and A7Riii are behaving the same, I've also tried the app with an Android phone (instead of my iOS iphone) - still the same - trigger for stills just does not work, even though it seems to be working in the app, but nothing happens with the camera...

i have the same issue with a6300. Come on DJI

Same issue here. Weak sauce.

Same here with my A6400. Not triggering the camera to take photos during motionlapse and timelapse. Any solutions?

I can confirm timelapse and motionlapse are working perfectly with the Ronin SC and the Canon M50. Also, works with my iPhone as well as my Android phone. Not sure if the issue is Sony-specific. I can say with the M50 though, the camera must be in photo (non video) mode. Do Sonys have separate still and video modes?

Moni Johnson Posted at 8-25 16:38
I can confirm timelapse and motionlapse are working perfectly with the Ronin SC and the Canon M50. Also, works with my iPhone as well as my Android phone. Not sure if the issue is Sony-specific. I can say with the M50 though, the camera must be in photo (non video) mode. Do Sonys have separate still and video modes?

I'm glad it works for you, but since it's not the same camera, the info isn't super useful.

I have the same issue. I'm on Android, if that helps. Took it out today with my A7iii/Tamron28-75 and it would go through the motion lapse motions, but not trigger the shutter.

Took it home, updated the app (v1.2.2) and the gimbal (v1.1.0.0). Now the motion lapse feature is gone from the app, but the timelapse feature seems to have motion functions now. There is no motionlapse function in the app now.

Still won't trigger the shutter, and I'm finding that when I record a point, it won't record any tilt.

TL;DR:
Motionlapse won't fire trigger or keep tilt at waypoints.
Updated app and gimbal.
Timelapse seems to have replaced motionlapse functionality, but issues persist.
I'm already peeved Apple users get extra functionality and DJI isn't being helpful about why, but this is getting ridiculous. The A7iii is listed on the compatible camera list, and with these functions.

Edited for grammar.

cole.runnels@gmail.com Posted at 8-28 14:33
I'm glad it works for you, but since it's not the same camera, the info isn't super useful.

I have the same issue. I'm on Android, if that helps. Took it out today with my A7iii/Tamron28-75 and it would go through the motion lapse motions, but not trigger the shutter.

Replying rather than editing for simplicity and visibility. It works now with the Micro-B cable. There's no reason this shouldn't work with the USB-C cable. Weird.

cole.runnels@gmail.com Posted at 8-28 14:33
I'm glad it works for you, but since it's not the same camera, the info isn't super useful.

I have the same issue. I'm on Android, if that helps. Took it out today with my A7iii/Tamron28-75 and it would go through the motion lapse motions, but not trigger the shutter.

I understand it's a different camera. That is why I asked if Sonys had separate still and video modes like some Canons. I was thinking perhaps camera mode was part of the issues others were having. So much for trying to help though, right?

wow. Guys, Im with same problem. No one has a solution? A7III

Hey guys, did you manage to solve the problem ?
I have a solution which worked with my a7iii.
Make all the settings for pc remote which is needed for usb c cable.
But use the micro usb cable, turn on the ronin FIRST, then the camera and it will work normal.

working fine with me , sony A6000

My a6500 has the same, if the camera is in a video mode, and try to use timelapse, the camera show on screen error about the camera is not in the proper shot mode every time tries to shoot a picture, but movement in time lapse is working.
To work I need to select the correct photo mode phisicaly in the camera dial. It's very annoying.

I think is a firmware issue/functionality. The Ronin firmware cannot acces the camera photo shutter mode.
As @bikoo states it's working for his a6000, so it's the same as focus pull with the wheel focus it works in the a6000 and not in the a6500

USB-C to USB-C not working with A7III

Same issue with A7R III  

Yes, confirming previous posts: do not use the MCC-C cable for timelapse shutter control. Use the MCC-Multi (not included with Ronin S). I have A7iii, just verified.

bikoo Posted at 2019-9-28 04:24
working fine with me , sony A6000

Hi , what are the settings that i should have , and what cable should i use, to make my shutter work with the ronin sc plz

djiuser_mTacbCtrkgNp Posted at 2-5 17:44
Hi , what are the settings that i should have , and what cable should i use, to make my shutter work with the ronin sc plz

I was having a similar issue last night and I found this forum thread so perhaps I can be of some use to someone in the future.

EQUIPMENT:
Sony A7III
Ronin-S
MCC Multi cable (Micro B)

ISSUE:
Camera set to interval shooting mode (internal intervalometer) Ronin S set to timelapse mode.
Ronin moves as intended but camera isn't capturing images. Message displayed "shooting ended" or similar.

Initially this looked like a compatibility issue, that the Ronin was not triggering the shutter as the photo count at the bottom corner of the phone screen never went above 0/500. But in fact it was a conflict between the Ronin and the camera's internal intervalometer. Alternately the shutter was triggered by the camera's intervalometer and the Ronin turning the interval shooting on and off.

SOLUTION:
Leave camera in normal photo mode
Set Ronin to timelapse (this will trigger shutter)

Perhaps this isn't the issue you were having and maybe it was a cable problem (and you were using Ronin SC).

Has anybody found any permanent solution to this? I am facing alot of problems with it. In timelapse mode it just suddenly stop and doesn’t trigger the shutter anymore. If anybody found a solution please let me know as soon as possible. Thankyou.

For whatever is worth, I had a similar problem with my RX100 mark VII.  

What I found out is that the shutter behavior needs to stay in default mode. What this means is that, in all modes, the big black button should trigger photos, while the tiny red button should start recording a video.
Via the settings, it is possible (and convenient) to make use the big black button to start recording videos when the mode dial is set to video mode. However, if you have it set like that, whenever you long press/start time lapse with the ronin SC, the camera only attempts to focus, but does not take a picture.

Also, in order to start time lapses you need to be in any photo mode and either in manual focus, or in continuous autofocus. No other AF modes worked for me.

Since starting to use the ronin SC, I've switched cameras to an a6400, and can confirm that the behavior re: red  vs black button and focus modes persists. Hope this helps.

Moni Johnson Posted at 2019-8-25 16:38
I can confirm timelapse and motionlapse are working perfectly with the Ronin SC and the Canon M50. Also, works with my iPhone as well as my Android phone. Not sure if the issue is Sony-specific. I can say with the M50 though, the camera must be in photo (non video) mode. Do Sonys have separate still and video modes?

Gday Moni. I'm having trouble using the Ronin App triggering 'timelapse'.  The app it triggers photos when I press the white button on the phone but is not stitching them together for a movie just single images come out. Im fully up to date on firmware on phone (tried both iphone and android) and gimble. Were you sing timelapse settings from phone or on the app? or combining the waypoint movements of the app and timelapse settings on the phone?? Thank you!

I am not sure the app can generate the timelapse video for you. The app doesn't actually have access to the images. I have been creating the timelapse myself using the stills captured by the camera.

fans1bb033d9 Posted at 2019-9-28 03:54
Hey guys, did you manage to solve the problem ?
I have a solution which worked with my a7iii.
Make all the settings for pc remote which is needed for usb c cable.

This worked for me, thanks!!!

fans1958f090 Posted at 2-29 20:51
I was having a similar issue last night and I found this forum thread so perhaps I can be of some use to someone in the future.

EQUIPMENT:

Thre e things which helped me with Ronin SC + Sony a6400.
1. Set USB connection to PC mode
2. Set the camera on photo not video mode.
3. And the most important. First turn on the gimbal and connect it with app and then turn on the camera. That's the reason why my Motionlapse didn't work before.

Same here, i have tried everything , please help. i bought the ronin especially for motion lapse ... PLEASE HELP.....

Ronin-S DOES trigger my A7S mk1 in photo mode, whilst doing panorama (or manually using the shutter button on the app), however, the camera doesn't SAVE the images to the card. If I physically press the camera's shutter button, the image is saved and if I press record on the Ronin-S, it records video, but it will not save any images that are triggered by the Ronin-S.

What is this all about?????

So.... having the exact same problem with a Ronin-SC and up to date app and firmware.
Camera: Sony A7 II with 35mm f1.8 lens (SEL50F18F.SYX)
Camera USB mode set to PC Remote and tried USB LUN Setting both Multi and Single.

Scenario 1 - Connecting with USB-C to USB mini (Sony Cable):
Neither panorama nor time-lapse work - Lens focuses but shutter doesn't actually takes a picture in any of the modes.

Scenario 2 - Connecting with USB-C to USB-C with adapter (Pro Combo kit):
This way it actually starts taking pictures but then an error shows up saying the cable has been disconnected - sometimes it continues to actually take more pictures, sometimes it doesn't, or skips just a few.

Tried connecting directly or through the Focus cable interface.

Dear DJI, would you please be able to review this issue?

thanks!

jimboocooper Posted at 10-15 13:48
So.... having the exact same problem with a Ronin-SC and up to date app and firmware.
Camera: Sony A7 II with 35mm f1.8 lens (SEL50F18F.SYX)
Camera USB mode set to PC Remote and tried USB LUN Setting both Multi and Single.

Furthermore to this, an interesting finding....

It all seems to work fine with the 28-70 lens that came with the camera. Maybe it's due to the focus speed?

Panorama seemed to miss a few pictures but other than that Time-lapse worked great.