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Flight distance issues on forum
1628 11 2019-8-20
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nixuspix
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Flight distance : 2773760 ft
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Hi there!
Why can't i get my flight distance to be shown in meters, always in feet.
Second issue is that the flight distance shown under my avatar on forum is not updated anymore. In my DJI Go4 app i have 814km and here only under 800?
2019-8-20
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DJI Tony
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Hi, thanks for the inquiry. We're sorry that the measurement unit here in DJI can't be changed from ft to meters. For the flight distance, you may sync the flight records in the DJI Go 4 app and relog-in your DJI forum account here to see if there will be changes. Please keep us posted on the latest progress. Thank you for your continued support.
2019-8-20
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nixuspix
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Flight distance : 2773760 ft
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Latvia
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Hi, DJI Tony!
Just followed Your advice and even logged in from the other browser. Unfortunately stiil the same
2597819 ft shown on forum and about 814 km in DJI GO4 app
2019-8-21
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nixuspix
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Flight distance : 2773760 ft
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DJI Tony!
Have done small experiment – just installed DJI GO4 on my iphone 8 and made full sync. Got the correct numbers – 814328m
So the DJI database keeps correct results. Something wrong with reflection to DJI Forum. Please recheck once again
2019-8-21
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DJI Susan
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nixuspix Posted at 8-21 03:35
DJI Tony!
Have done small experiment – just installed DJI GO4 on my iphone 8 and made full sync. Got the correct numbers – 814328m
So the DJI database keeps correct results. Something wrong with reflection to DJI Forum. Please recheck once again

Hi nixuspix, thanks for getting back to us. We just got an update from the engineers that the issue has been fixed, please kindly sync the flight records again and see whether it works, thanks!
2019-8-22
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nixuspix
Captain
Flight distance : 2773760 ft
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Latvia
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Everything is fixed, thank You so much
2019-8-22
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nixuspix
Captain
Flight distance : 2773760 ft
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Hi there!
It' s not updating again, i mean the forum flight data, though the flight database is updated and all smartphones afe rspectively updated correctly. Please fix it.
2019-8-27
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DJI Susan
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nixuspix Posted at 8-27 04:53
Hi there!
It' s not updating again, i mean the forum flight data, though the flight database is updated and all smartphones afe rspectively updated correctly. Please fix it.

Sorry for the late response. Just to verify, have you entered your homepage to check again? Does it work?
BTW, please kindly click the reply button under my message so that I can get the reminder and handle it timely, thanks!
2019-8-29
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nixuspix
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Flight distance : 2773760 ft
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Latvia
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DJI Susan Posted at 8-29 01:51
Sorry for the late response. Just to verify, have you entered your homepage to check again? Does it work?
BTW, please kindly click the reply button under my message so that I can get the reminder and handle it timely, thanks!

Yes Susan, thank You, now it is corrected again
2019-8-30
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DJI Susan
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nixuspix Posted at 8-30 07:39
Yes Susan, thank You, now it is corrected again

That's OK. Enter your homepage will sync the flight distance, that's the way it works, no worries. Wish you have a good time.
2019-8-30
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nixuspix
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Flight distance : 2773760 ft
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DJI Susan Posted at 8-30 18:01
That's OK. Enter your homepage will sync the flight distance, that's the way it works, no worries. Wish you have a good time.

Hi Susan, but looks not in my case - login/logout or entering homepage does nothing. Now again i have    2 771 453 ft  actually, but there is no update. How much time this update should take?
2019-8-31
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DJI Susan
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nixuspix Posted at 8-31 08:34
Hi Susan, but looks not in my case - login/logout or entering homepage does nothing. Now again i have    2 771 453 ft  actually, but there is no update. How much time this update should take?

Thanks for your feedback, our technicians are keeping optimizing the feature in the future.
2019-9-2
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