Please select Into the mobile phone version | Continue to access the computer ver.
Horizon tilted
1030 10 2019-8-21
Uploading and Loding Picture ...(0/1)
o(^-^)o
Froxxx
lvl.2
Flight distance : 208573 ft
Germany
Offline

After balancing my brand new SC (no problem according to the app) I immediately noticed, that the horizon is tilted. Balancing is perfect, tried several lenses, always the same tilt.

What I tried to do:

- auto-tune motors
- calibrate for drift
- reset gimbal settings
- joint angle calibration

nothing worked. Please DJI, get this fixed or add an option the correct the offset in the app. Your drones can do it!
2019-8-21
Use props
DrewsViews
lvl.1
United Kingdom
Offline

I received mine today and have the same problem. DJI, what’s the problem?
2019-8-23
Use props
AntDX316
Captain
Flight distance : 2982907 ft
  • >>>
United States
Offline

Show a video.
2019-8-23
Use props
DrewsViews
lvl.1
United Kingdom
Offline

https://www.dropbox.com/s/oij1wwg08ujxpux/IMG_5113.MOV?dl=0
2019-8-24
Use props
Froxxx
lvl.2
Flight distance : 208573 ft
Germany
Offline

https://www.dropbox.com/s/r4ktg2vwy02yw27/Gimbal%20tilt.MOV?dl=0

As you can see, the normal position after double tapping is always tilted.
2019-8-24
Use props
DrewsViews
lvl.1
Germany
Offline

Froxxx Posted at 8-24 03:14
https://www.dropbox.com/s/r4ktg2vwy02yw27/Gimbal%20tilt.MOV?dl=0

As you can see, the normal position after double tapping is always tilted.

Ok. So how do I get it to untilt? Nothing works
2019-8-24
Use props
Froxxx
lvl.2
Flight distance : 208573 ft
Germany
Offline

There isn’t a good solution yet, unless DJI adds some kind of option to calibrate the horizon on the roll axis or compensate it manually.

Here’s what I did (thanks to another post further down who suggested this):

Map the roll axis to the joystick in the control menu, so you can manually roll the gimbal until the horizon is level. Problem: You have to do this every time you reset the position or turn it on and off.
2019-8-25
Use props
Froxxx
lvl.2
Flight distance : 208573 ft
Germany
Offline

Good news: I just received an email from DJI (German support). They tell me that they know about the problem and that it will be fixed by a new firmware update. Release date probably by the end of August.
9D3544E5-96B7-4327-A62B-6742BAD9E77B.jpeg
2019-8-25
Use props
DrewsViews
lvl.1
Germany
Offline

Froxxx Posted at 8-25 21:26
Good news: I just received an email from DJI (German support). They tell me that they know about the problem and that it will be fixed by a new firmware update. Release date probably by the end of August.[Image]

That’s great news! I was about to send mine back for a refund due to not being fit for purpose
2019-8-26
Use props
TalkNoJutsu
lvl.1
Australia
Offline

Awesome to see this is already getting a fix!
2019-8-26
Use props
slava_xarkov
lvl.2

Ukraine
Offline

nothing changed - have latest firmware, but gimbal is still drifting
also did all those tricks- balanced, join angle, calibration,.... i even turned joystick off to avoid it interference on the gimbal. BUT.... no luck- still drifting
very disappointing
2020-2-27
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules