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Osmo mobile 3 zoom problem
5405 20 2019-8-21
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Miro Perez
Second Officer
Flight distance : 25374 ft
United States
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My zoom button is not working on my osmo mobile 3, any ideas?
2019-8-21
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FarmerMac
First Officer
Flight distance : 1170764 ft
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Denmark
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Hi.
Can you make your description of the problem a bit more detailed?
2019-8-21
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DAFlys
Captain
Flight distance : 1030144 ft
United Kingdom
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What phone are you using?
2019-8-22
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Miro Perez
Second Officer
Flight distance : 25374 ft
United States
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Was using I phone 7 but then it started working on xr
2019-8-22
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fansfe82067d
First Officer
Australia
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Sounds like the bluetooth wasn't properly linked.
2019-8-22
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Miro Perez
Second Officer
Flight distance : 25374 ft
United States
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fansfe82067d Posted at 8-22 14:42
Sounds like the bluetooth wasn't properly linked.

thanks for the help... it seems to be working now
2019-8-22
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi Miro Perez, glad to know you have figured it out, please keep us updated if you have any further concern, enjoy it.
2019-8-22
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djiuser_Jkt5EyisVBor
New

United States
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I'm using a Samsung Galaxy Note 9 and the zoom isn't working.   Please,  help.

Thanks
1-8 09:59
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djiuser_6apBqXo97IQw
New
Singapore
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Hi I'm using huawei p20 pro, seems the zoom is moving too fast, even if I move the setting to the slowest setting. Any idea?
1-17 08:05
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fansaee63856
lvl.2
Flight distance : 423 ft
Lebanon
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Hi I have the same problem with the same phone (huawei mate 20 pro) when I zoom, the zoom jump quickly to 10x between 1x and 10x. Mabe the next update will solve that problem
2-9 10:45
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djiuser_MvnvDthbykPs
lvl.1

Italy
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Salve, ho lo stesso problema su Samsung Note 8 qualcuno ha risolto? Lo zoom non è modulabile e scatta da 1-3-10. Grazie a chi mi risponde.
2-11 04:35
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Fbarajas
lvl.1
Mexico
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I have a problem with the Zoom slider on my Osmo Mobile 3, using Android 9 on a Huawei Mate20Pro:  Instead of a gradual zoom, it jumps from "0" to "3x" to "10x".  I tried to create a new post, but I don't have permission.
2-11 09:26
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b1ackpanda1
lvl.1

United States
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Note 9 with Osmo 3, Instead of a gradual zoom, it jumps from "0" to "3x" to "10x". Please give us a fix soon or getting different brand gimbal. Thanks
4-20 05:52
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fansa3d2a8f3
lvl.1
United States
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Mine as well. I am using an I Phone 11. It worked...then stopped. now...dead.
4-23 14:31
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djiuser_r3JCKzMd9teP
New

Turkey
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b1ackpanda1 Posted at 4-20 05:52
Note 9 with Osmo 3, Instead of a gradual zoom, it jumps from "0" to "3x" to "10x". Please give us a fix soon or getting different brand gimbal. Thanks

I have the same pronlem, have you found aby solutions or not?
5-8 15:13
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AmyMichele
lvl.1
United States
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djiuser_Jkt5EyisVBor Posted at 1-8 09:59
I'm using a Samsung Galaxy Note 9 and the zoom isn't working.   Please,  help.

Thanks

I'm on a Note 9 and mine isn't working either Seems like a lot of us are having the same problem, but I dont see any solution or advice...
Please comment below if you know of a fix for this issue. Already contemplating exchanging it for ht eosmo pocket, this may be a deal breaker if its a feature that wont work.
Thanks in advance for any assistance!
7-5 09:43
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djiuser_OpBTMMrHj6ME
New
Ireland
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djiuser_6apBqXo97IQw Posted at 1-17 08:05
Hi I'm using huawei p20 pro, seems the zoom is moving too fast, even if I move the setting to the slowest setting. Any idea?

Hi guys. The best option here would be to download from Google the previous version of the app. Just search on Google DJI Mimo Apk. I spend like 3 hours with the DJI Support, they don't even know what is Dolly Zoom, so I send them link to their own website.

DJI changed the zoom option from smooth to zoom jump, so download the version from April 2019 and you will be good with the zoom.
7-9 02:56
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djiuser_OpBTMMrHj6ME
New
Ireland
Offline

fansaee63856 Posted at 2-9 10:45
Hi I have the same problem with the same phone (huawei mate 20 pro) when I zoom, the zoom jump quickly to 10x between 1x and 10x. Mabe the next update will solve that problem

Hi guys. The best option here would be to download from Google the previous version of the app. Just search on Google DJI Mimo Apk. I spend like 3 hours with the DJI Support, they don't even know what is Dolly Zoom, so I send them link to their own website.

DJI changed the zoom option from smooth to zoom jump, so download the version from April 2019 and you will be good with the zoom.
7-9 02:57
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djiuser_OpBTMMrHj6ME
New
Ireland
Offline

Fbarajas Posted at 2-11 09:26
I have a problem with the Zoom slider on my Osmo Mobile 3, using Android 9 on a Huawei Mate20Pro:  Instead of a gradual zoom, it jumps from "0" to "3x" to "10x".  I tried to create a new post, but I don't have permission.

Hi guys. The best option here would be to download from Google the previous version of the app. Just search on Google DJI Mimo Apk. I spend like 3 hours with the DJI Support, they don't even know what is Dolly Zoom, so I send them link to their own website.

DJI changed the zoom option from smooth to zoom jump, so download the version from April 2019 and you will be good with the zoom.
7-9 02:57
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djiuser_oGMcvglHwsOb
New

Philippines
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Hello anyone who ca help to figure it out my dji osmo mobile 3's zoom, which does not function properly with my s20 ultra. Thanks
9-4 20:09
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djiuser_oGMcvglHwsOb
New

Philippines
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djiuser_OpBTMMrHj6ME Posted at 7-9 02:56
Hi guys. The best option here would be to download from Google the previous version of the app. Just search on Google DJI Mimo Apk. I spend like 3 hours with the DJI Support, they don't even know what is Dolly Zoom, so I send them link to their own website.

DJI changed the zoom option from smooth to zoom jump, so download the version from April 2019 and you will be good with the zoom.

Thanks a lot my zoom is now working.
9-4 20:28
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