nf films
lvl.1
Flight distance : 336243 ft
United States
Offline
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Last December, the battery fell out of my spark and into the ocean. Suprisingly, DJI replaced my unit. The only issue is, they seemed to have replaced it with a faulty unit. Firstly, it never flys straight. Going forward and backward looks like a diagonal, even without any wind. Secondly, it doesn't seem to hover nearly as well, even when I fly in the exact same places as I did with the older one. Third, the range seems incrediably poor, with the older one, I could go 2000 feet away no problem, now, any more than 600 feet gives me return to home, even in the alps, flying line of sight without any radio interference. Most noticiably, is sometimes it won't give me any image transmission signal before taking off. Even when I turn it on then off, it still gives me the same error messages. Also, it will sometimes stop recording video automatically, and won't let me restart recording. I have to turn off then on the drone again to be able to record a few more seconds of video before it turns off again.
Anyone have any suggestions? I put in a support ticket almost a week ago and haven't heard anything back.
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