Cannot connect Spark with DJI GO 4
2057 2 2019-8-26
Uploading and Loding Picture ...(0/1)
o(^-^)o
Caruso
New

United States
Offline

cant connect SPARK with samsung S8, and updated DJI GO 4.

repeatedly askes to scan after spark and remote controller are satarted, and i get into the loop of trying to connect manually to SPARK wifi.

There is a prompt for the password, whihc fails, even through its the password on the remote.

I have activated the 3 beep on the aircraft, and the app does not allow me to connect or even launch the app.

Extremely frustarting.

So , i try to update firmware, but do not get past the frozed USB screen, so i cant do that.

Help.
2019-8-26
Use props
DJI Tony
Administrator

Offline

Hi, we're sorry to know about the challenges with your DJI Spark. You may try to update your DJI Spark using your computer and DJI Assistant 2 with this link: https://www.dji.com/downloads. After the update, please re-link your remote controller to the aircraft as well as your mobile device via wi-fi. If the problem persists, kindly send us the video or a screenshot showing the problem for further assistance. Please see our video tutorials below.





2019-8-26
Use props
djiuser_lSLGjstQB06Z
New

Offline

Need the ansr I am facing the same thing
2019-9-12
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules