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X5s Sensor clean
377 1 8-27 13:56
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TomBanno
lvl.2
Flight distance : 1841726 ft
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Australia
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Hi, I saw a few posts about this but wanted to check again.



My x5s has some dust behind the glass that protects the sensor and also inside the lens.. DJI has quoted me $1000 AUD to replace the lens and $1800 AUD to replace he camera holder module. This is the essentially the same price as a new x5s, lens and gimbal. I find this ridiculous that they can't take the camera apart and clean it much like any other camera. It should cost a fraction of this. The drone wasnt flown anywhere excessively dusty but either way, dust on getting on sensors is common and there should be a simple cost effective way to fix this



Has anybody else had this issue and did they clean the dust out?


Pics below


Thanks!


Dust1.png
Dust2.png
8-27 13:56
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GeoffG
lvl.4
Flight distance : 810082 ft
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They look like big lumps of dirt (Dust 2).  

I think that if they sealed inside  the glass protection filter they should do it for nothing - it's dirt that's been in there since manufacture, surely?  
The lens could probably be cleaned out very easily by a lens repair company for less than £150.  

Bad luck anyway.
9-8 09:55
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