Mavik Fell out of sky into sea for no apparent reason!
832 4 2019-8-30
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fansb05bb589
lvl.2
Flight distance : 325725 ft
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United States
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Well, my birthday got off to a bad start when my Mavik pro 2 fell out of the sky into Casco Bay for no apparent reason. I had flown the drone the previous day from the house right on the bay and there were no problems.  Today, I launched the drone to get some pics of a lobster boat headed out to work his pots.  Great weather, sunny skies, no obstructions but as I was photographing the boat at about 30 feet, I saw a splash and my screen went blank!  I know I need to pull up the logs but the tutorial I looked at called for apple devices to download to a Mac computer. I used a mini iPad for my controller but don’t have a Mac computer.  Can I get some guidance please?  Knowing what happened won’t get my beloved drone back but I sure would like to know what happened.

2019-8-30
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hallmark007
Captain
Flight distance : 9827923 ft
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Ireland
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http://www.phantomhelp.com/LogViewer/Upload/

Link above just click follow instructions.
2019-8-30
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DJI Gamora
Administrator

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Hi, thank you for reaching out and we're deeply sorry to know the incident happen to your DJI Mavic 2 Pro.  I will highly recommend you to sync all of your flight records thru the DJI go 4 application and contact our designated department using the link provided below. Thank you for your understanding and again sorry for the inconvenience. Cheers!

https://www.dji.com/support
2019-8-30
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Woe
Captain
Flight distance : 4129268 ft
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United States
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Hope everything get figured out for you.
2019-8-31
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jacksonnai
Captain
Malaysia
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Sorry to that
2019-8-31
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