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Why the long delivery time for the OM3?
363 14 9-3 08:22
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ScanDrone
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I wonder if anyone knows why the OM3 has such delays/long delivery?
Have DJI sold so much more than they expected, do they have issues with some of it's suppliers or perhaps technical problems?
Or is it simply just their system is not showing accurate info? 20-25 business days is a pretty long waiting time.


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9-3 08:22
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djiuser_adBe6zAntYlx
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i have no idea. I ordered mine mid August and I'm still waiting!
9-3 08:36
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DJI Gamora
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Hi, thank you for reaching out and we're sorry for the inconvenience. Due to the high demand of our new product the DJI Osmo Mobile 3, the estimated delivery time would be 20-25 days after the payment confirmed. Once your product is already been shipped out, you will receive an email regarding your tracking number. Thank you for your kind and understanding for the said matter. Thank you for your continued support!
9-3 08:42
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ScanDrone
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djiuser_adBe6zAntYlx Posted at 9-3 08:36
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i have no idea. I ordered mine mid August and I'm still waiting!

You ordered so early and still got 20-25 business days makes me a bit concerned. I would assume it takes a few hours to assemble a OM3, and since you have heard nothing, the estimated time may be accurate. Meaning they likely have some production issues.
9-3 08:46
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ScanDrone
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DJI Gamora Posted at 9-3 08:42
Hi, thank you for reaching out and we're sorry for the inconvenience. Due to the high demand of our new product the DJI Osmo Mobile 3, the estimated delivery time would be 20-25 days after the payment confirmed. Once your product is already been shipped out, you will receive an email regarding your tracking number. Thank you for your kind and understanding for the said matter. Thank you for your continued support!

Thanks DJI Gamora.
It's great you have such high demand, but having about 1 month lead time sounds like a logistical, planning or technical issue?
9-3 08:57
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DJI Gamora
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ScanDrone Posted at 9-3 08:57
Thanks DJI Gamora.
It's great you have such high demand, but having about 1 month lead time sounds like a logistical, planning or technical issue?

Hi, thank you for reaching out and then again we're sorry for the trouble. This concern is already been forwarded to our designated department and they are now looking into it. Thank you for your kind and understanding.
9-4 14:20
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KlooGee
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Not sure what country you are in, but if in the US, it looks like you can get it from Amazon and have it by Monday the 9th.

https://www.amazon.com/gp/product/B07RHJ7LWH/ref=as_li_tl

B&H also appears to have it in stock and available for immediate shipment.
9-4 14:43
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fansfe82067d
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They seemed to have limited stock at the outset - "one per customer only" - now, I wonder whether they have had a problem fixing the sideways tilt issue that the early models seem to exhibit?  Hopefully that will be fixable in firmware for those like me who got in quick, which is perhaps never a good idea!
9-4 16:27
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AntDX316
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It came and it's good.
20190904_203708.jpg
9-4 16:38
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ScanDrone
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KlooGee Posted at 9-4 14:43
Not sure what country you are in, but if in the US, it looks like you can get it from Amazon and have it by Monday the 9th.

https://www.amazon.com/gp/product/B07RHJ7LWH/ref=as_li_tl

Thanks, I am in the US, so I guess I could have ordered it from Amazon etc. But I wanted to use my $40 DJI credit from prior purchases, so no other option but direct from DJI.
9-5 06:19
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hallmark007
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ScanDrone Posted at 9-5 06:19
Thanks, I am in the US, so I guess I could have ordered it from Amazon etc. But I wanted to use my $40 DJI credit from prior purchases, so no other option but direct from DJI.

They obviously have run out of stock, since release 25 days was the turnaround mine shipped in one day even though it said 20/25 so hopefully it won’t take so long .
9-5 08:02
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marctronixx
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Been off the forums a few days.. “sideways tilt”? Gotta read up on that.

The product is in heavy demand. If you are not in the US you will have to wait.
9-5 08:02
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Oracle Miata
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KlooGee Posted at 9-4 14:43
Not sure what country you are in, but if in the US, it looks like you can get it from Amazon and have it by Monday the 9th.

https://www.amazon.com/gp/product/B07RHJ7LWH/ref=as_li_tl

I believe that’s just the base model minus all the extras like the tripod...
9-5 08:26
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ScanDrone
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hallmark007 Posted at 9-5 08:02
They obviously have run out of stock, since release 25 days was the turnaround mine shipped in one day even though it said 20/25 so hopefully it won’t take so long .

Thx, yes I hope the 20-25 business days is not accurate.
But if it is, someone at DJI (or their supplier) have done a mistake; either planning with underestimating the demand or logistical not having the supply chain filled with parts. It could also be they have a production problem where they cannot meet the production demands with high enough quality.
9-5 13:55
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KlooGee
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Oracle Miata Posted at 9-5 08:26
I believe that’s just the base model minus all the extras like the tripod...

Good eye!  I missed that on the initial post.  Looks like the combo is not easily available in other places either.
9-6 12:32
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