DJI Gamora
Administrator
Offline
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Hi, thank you for reaching out and we're sorry to know the incident happen to your DJI Mavic Pro. I will highly recommend you to send your drone to us for diagnostics and we do have our designated department who will conduct an evaluation to your unit and the corresponding resolution will be provided. You may refer to the link below. Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. To check the warranty period parts of your drone, you may click this link: https://www.dji.com/service/policy. You may refer to the link below for you to contact them. Please don't hesitate to reach us if you have other inquiries or concern. Thank you for your kind and understanding. Cheers!
https://www.dji.com/support |
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