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crashed during the flight
252 10 9-4 04:00
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Victor Fox
lvl.1
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Hi, pilots

My Mavic Air was flying about 8 minutes, and then, suddenly the motors stopped, and it fall down to the ground.
Any ideas, why?

Flight logs are here: Link to flight logs

Thanks!
9-4 04:00
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Victor Fox
lvl.1
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Something wrong with the link: https://www.phantomhelp.com/LogViewer/VKV5SD4QQVPVQ3OHCSC9/#
9-4 04:03
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InvisibleName 7
Second Officer
Flight distance : 605846 ft
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Link doesn't work
9-4 04:03
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Victor Fox
lvl.1
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I`m a newbie here, sorry

This is the link https://www.phantomhelp.com/LogViewer/VKV5SD4QQVPVQ3OHCSC9/#
9-4 04:04
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fansc8b00095
Second Officer
Flight distance : 174885 ft
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Victor Fox Posted at 9-4 04:04
I`m a newbie here, sorry

This is the link https://www.phantomhelp.com/LogViewer/VKV5SD4QQVPVQ3OHCSC9/#

one reason could be the radar and anti air missiles next to your location ;)
9-4 04:11
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Victor Fox
lvl.1
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fansc8b00095 Posted at 9-4 04:11
one reason could be the radar and anti air missiles next to your location ;)

Well, they weren`t working at the moment

And the area wasn`t marked as restricted to fly
9-4 04:13
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DAFlys
Captain
Flight distance : 410256 ft
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Victor Fox Posted at 9-4 04:13
Well, they weren`t working at the moment

And the area wasn`t marked as restricted to fly

Was it a windy day?

The items of interest in your log -

1> Extra payload detected. Flight performance will be affected. Fly with caution.
2> Strong Aircraft Interference
3> Attitude is too large. Forward Obstacle Sensing is not functioning.
4> Motor Obstructed

1> Sounds like you were lifting something or the props werent working well.
3> Attitude or the angle of the craft suggest flying fast (you were at about 5mph) or strong winds.
4> Motor obstructed, maybe the prop broke in some way.
9-4 04:42
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Victor Fox
lvl.1
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DAFlys Posted at 9-4 04:42
Was it a windy day?

The items of interest in your log -

1) About Payload: it was  props guards
2) Wind was average, about 4 meters per second
3) Motor just stopped for 2 seconds and then restarted while drone was falling down
9-4 04:48
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JJB*
Captain
Flight distance : 1144157 ft
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Hi Victor,

Had a look at your flightlog, sorry for your crash.

Did you checked the motors after te crash if they rotate freely ? Did you flew into some kind of a wire etc ?
Guess not, as you did not mention that.

At the end of the flight  #3 and 4 had "ESC disconnect" erorrs, #1 and #2 were blocked.
See my chart for the pitch and roll angles....

I have no idea what the cause is for the motor errors. Better start a case with DJI support.



cheers
JJB
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9-4 04:51
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DJI Gamora
Super Moderator

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Hi, thank you for reaching out and we're sorry to know the incident happen to your DJI Mavic Air. I will highly recommend you to send your drone to us for diagnostics and we do have our designated department who will conduct an evaluation to your unit and the corresponding resolution will be provided. You may refer to the link below. Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. To check the warranty period parts of your drone, you may click this link: https://www.dji.com/service/policy. You may refer to the link below for you to contact them. Please don't hesitate to reach us if you have other inquiries or concern. Thank you for your kind and understanding. Cheers!
9-4 08:03
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GinoC
lvl.4
Flight distance : 53809 ft
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Maybe one or more props came in contact with the prop guards? High speed in windy conditions.
9-6 01:49
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