djiuser_guthHj4buBaw
lvl.1
Flight distance : 113780 ft
United Kingdom
Offline
|
DJI Gamora Posted at 2019-9-4 14:38
Hi, thank you for reaching out and we're sorry for the inconvenience. I asked the customer to try to sync his flight records if he/she can still try to open the application but if he can't he can directly uninstall and reinstall the application to see if the problem will still persist. Also, I already sent a PM to the customer for me to verify some information for us to further isolate the problem. In addition, we will forward this concern directly to our designated department for attention. Again, we're sorry for the issue that this has caused rest assured that we will do our best to fix the issue. Thank you for your kind and understanding.
So I see the DJI Fly App has been updated to 1.04 yesterday. Now the app is back to not working at all on my Galaxy S10+ running Android 10 |
|