Dean01
Captain
Flight distance : 15513100 ft
Offline
|
DJI Gamora Posted at 9-5 12:51
Hi Dean, thank you for bringing this query for us and we're sorry for the inconvenience that this has caused. May I please ask what happens prior to the said issue happen? Did you uninstall your DJI Go 4 application? Please keep us posted for us to help you further. Thank you for your kind and understanding. Cheers!
Hi - thanks for yr reply.
a few months ago my exp points and level froze. This issue was raised and i did all that was asked of me..ie resync and sign out and sign back in and resync - i did these steps many times but the numbers stayed frozen.
Recently i got a new phone. I installed the app to my new phone and signed in.
I then had to sync a few times before the proper flight distances etc appeared - but the level and exp points went to zero and has stayed there.
Below is screenshot of the time when the points did not move despite more milage flown.
|
|