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DJI Care
184 2 9-8 12:02
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Dog Man
lvl.4
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I purchased DJI Care for my P4Pro Plus V2.0, which is out the 48hrs and I send in my video verification ( 5. Aircraft approved via video verification ) and DJI said I could not use it, is this right, I though the video was the proof that DJI needed aprove it. I hope I am not out of $169.00


Reminder: DJI Care Refresh can only be bound to a product meeting the following criteria:
   1.  Brand new and un-activated;
   2.  Aircraft or gimbal activated within the last 48 hours;
   3.  Handheld device activated within the last 30 days;
   4.  Repaired in an official DJI Service Center (within 72 hours of receiving email invitation);
   5. Aircraft approved via video verification.
9-8 12:02
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Dog Man
lvl.4
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Checked DJI Care Refresh activation password and it said,

Activation code
The activation code you entered has expired. Please confirm it is entered correctl

Whats up........
9-8 12:15
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi, we have sent you a message about your ongoing problem with your Care Refresh. Please check your Messages Tab so that we can help you further.
9-8 13:01
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