fansfe82067d
 Captain
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What you are describing kind of defies the laws of physics, so either you are describing the problem unclearly, or you are not following the procedure correctly.
Unfold the gimbal. Don't turn it on.
1. The actual phone holder clamp is attached to an arm. Hold that arm so that it cannot move relative to the rest of the floppy gimbal, and keep holding it till you have finished the whole procedure.
2. Rotate the phone holder so that the letters "DJI" engraved on it are the right way up.
3. Push your phone into the phone holder in landscape orientation with the camera on the left end. You may have to use two hands to pull the jaws apart, but having got the phone in, once again hold the arm to which the holder is attached.
4. Slide the phone within the clamps so that the jaws are more or less in the middle of the phone. The phone should be in landscape orientation with its screen towards you.
5. Let go of the phone, while still holding the arm to which the holder is attached. The only possible movement is rotation of the phone. If the phone rotates to the left, slide the phone through the jaws a little to the right. If the phone rotates to the right, slide the phone through the jaws a little to the left.
6. Repeat stage 5 till the phone doesn't tilt one way or the other. If the phone fits in the jaws, it simply has to balance in this plane at some point. Laws of physics.
7. Still holding the arm to which the phone holder is attached, take a look at the back of the phone holder. You will almost certainly see that one clamp appears to be pulled outwards more than the other.
8. Still holding the arm to which the phone holder is attached, push down on the clamp which is extended furthest, and you will see that the whole phone holder assembly will slide relative to the arm to which it is attached - that's the arm you are holding. Keep pushing till the phone clamp jaws appear symmetrical (neither clamp pushed out further than the other).
9. Now still hold the arm to which the phone clamp is attached so that the phone screen is facing you, and rotate it to the portrait orientation.
10. If it doesn't stay upright, repeat the jaw-sliding operation described at 8 until it does stay upright. You will only need to make small adjustments.
11. Still holding the arm to which the clamp is attached, you should now be able to turn the phone to the landscape or portrait position, or anywhere between, and it should stay there without rotating itself significantly. If it doesn't, you'll need to go back and repeat the two balancing operations till it does.
12. That's it. You're done. You can now let go of the arm to which the phone holder is attached, and get hold of the handle of the gimbal. Due to the laws of gravity, the whole gimbal will flop about and the screen of the phone is almost certainly going to end up pointing at the ground. That's ok.
13. Turn on the gimbal by holding the button marked "M" for a moment. The gimbal will go rigid with the phone in the portrait positioni, and the phone screen may appear to be facing slightly towards the ground. That's actually an illusion - turn the handle so that you can look at the phone side on, and you will see that in fact it's vertical.
14. Enjoy!
If you have any further problem, please describe at which numbered step above something appears to go wrong. Then we'll have some idea of what the problem may be. But I am 99% sure that there will be no problem unless there is some unique manufacturing defect with your particular gimbal. Phones are not made so lopsided in weight that they can't be balanced in the way I have described. |
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Glad you're sorted. Enjoy your trip!