4 swollen batteries in 1 week
831 10 2019-9-17
Uploading and Loding Picture ...(0/1)
o(^-^)o
KerryG
Second Officer
Flight distance : 11736709 ft
  • >>>
Offline

4 batteries, all properly cared for, never left in the extreme cold or heat. About 30 charges. Within 1 week all 4 are swollen and cannot be used. All of them are from production date 2018.9.


2019-9-17
Use props
Sascha.ES
lvl.4
Offline

There are problems with some batteries from 2018. I had read that somewhere. Contact DJI. They want to have a video and usually refund the batteries.
2019-9-17
Use props
fans48f0c1a5
Second Officer
Flight distance : 2278898 ft
Offline

I have 3 batteries dated  10/2018 and have never in 6 months had a problem. They have all had about 30 odd charges. There definitly seem to be some dogy ones according to this forum before that date. I also do not go below the last bar <20% if I can help it, whether that makes any diff I do not know.
2019-9-17
Use props
hallmark007
Captain
Flight distance : 9827923 ft
  • >>>
Offline

It seems a bit strange that 4 batteries after 12 months decided to swell on the same day/week , were they all stored in the same place ? Could something have caused this , it would seem plausible if one battery swelled a year after purchase but 4 in the same week owned by the same person, not saying it’s your fault but it’s an amazing coincidence you’d have to say .
Maybe their programmed to die after 12 months, I still have old mavic 1 batteries 3 years in perfect condition .
2019-9-17
Use props
Suren
Captain
Flight distance : 13425892 ft
  • >>>
Offline

There seems to be a lot of complaints about the MP2 batteries doing this recently even on the Mavic pilots forum there were some complaints about this. Wonder what Dji has to say about this and if they are really replacing these batteries which do not fall under the 6 month warranty.
2019-9-17
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

Hi KerryG, we are so sorry for the troubles, please contact our support team www.dji.com/support with the serial numbers and the picture of the swollen batteries, we will do our best to help.
2019-9-18
Use props
SIG-FG
lvl.2
Flight distance : 646014 ft
Offline

The advice they gave me for my 3 Mavic 2 Pro batteries were to purchase 3 new batteries ($477.00  aka, 1/3 of the cost of the drone). Makes me wonder what Apple would do if I only got 21 charge cycles out of my iPhone.  In the future, I’ll only purchase 1 battery at a time and not spread my flights around multiple batteries.   
2019-9-29
Use props
Jimmy hoffa
lvl.4
Flight distance : 1824291 ft
  • >>>
Offline

The 3 of my lipos i own are from 9/18 and all 3 are good
2019-9-29
Use props
Montfrooij
Captain
Flight distance : 2560453 ft
  • >>>
Offline

You are not alone.
2019-9-30
Use props
DAFlys
Captain
Flight distance : 312090263 ft
  • >>>
Offline

What response did you get from DJI?
2019-9-30
Use props
HyLenz
Second Officer
Flight distance : 1848182 ft
Offline

Same problem here on 3 batteries after about 20 charge cycles each. Opened a case with DJI. They are aware there may be a problem with a batch of batteries and are working to determine how to address my problem. Batteries are made July and August 2018. It has only been about a week. So far DJI has been responsive and fair about it IMO...
2019-9-30
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules