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P4P battery
223 5 9-17 17:58
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Cradoka
Second Officer
Flight distance : 1751814 ft
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Bought an ebay battery from Aussie seller for about the right price marked genuine and have found it hard to extract from the battery bay. It is such a pain that I have not been using it much.
Recently I had cause to send the drone back for repair and included the battery to get the latching arrangements sorted sorted.
When returned a note said not genuine... end of that story.

There was some non Australian writing on the case, any idea what it says?

The internal serial # is 082ADBG0310700    don't know if they are zero's or capital O
Regards Tony.



P9180007ul.jpg
9-17 17:58
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DJI Mindy
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Hi Cradoka, we cannot find this battery in our system with the serial number you provided, may we have a picture of the serial number? Besides, where did you send the drone and the battery to? If it is official repair center, may we have the case number?
9-18 20:03
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Cradoka
Second Officer
Flight distance : 1751814 ft
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Hi ya mate,
What did the writing say?
I sent the drone to a Melbourne repair centre which came from yourselves so yes is genuine repairer. No longer have case #
Here is the external battery details.
Regards, Tony
BAT ul.jpg
9-19 18:05
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Cradoka
Second Officer
Flight distance : 1751814 ft
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Internal details
9-19 18:06
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Ben Mason
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Flight distance : 610614 ft
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Neither Serial number is in DJI's system, so that means DJI didn't produce the battery, Also the serial number on the outside of the battery is similar to a Phantom 4 Pro Battery and the Serial number in the app is similar to a normal Phantom 4 battery, so even if the serial numbers were in the DJI database, warranty would be void because the battery SN is from a P4 and the sticker is from a P4P, which would mean the battery has been tampered with.

It's a shame but it seems you've been tricked, if the Ebay listing you saw stated this was an official DJI battery.
9-20 00:53
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Cradoka
Second Officer
Flight distance : 1751814 ft
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Ben Mason Posted at 9-20 00:53
Neither Serial number is in DJI's system, so that means DJI didn't produce the battery, Also the serial number on the outside of the battery is similar to a Phantom 4 Pro Battery and the Serial number in the app is similar to a normal Phantom 4 battery, so even if the serial numbers were in the DJI database, warranty would be void because the battery SN is from a P4 and the sticker is from a P4P, which would mean the battery has been tampered with.

It's a shame but it seems you've been tricked, if the Ebay listing you saw stated this was an official DJI battery.

TX for that Ben,

Let the buyer beware, I now wish I'd got onto that early and I reckon I would have been successful extracting my money back.
After reading your post I opened the battery  up, relieved the latching  arrangements  and it's nearly as good as the ones that came with the drone. Actually the original batteries latching isn't a marvel  either.

Catch ya, Tony.
9-21 17:10
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