DJI Tony
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MLB Posted at 9-19 17:58
Thanks for getting back to me.
Very disappointing to read that it cannot be used with a Samsung Galaxy s6, because when I purchased this product, the seller had a list of cellphone models that work with it and it included the S6!
It's operated by Android 6 and I even tried another phone that's Android 8, both have the same problem that the app crashes. DJI does advertise it works with Android 6.
Hi, we do apologize for the inconvenience. The application may react differently when using incompatible device and if it has an outdated operating system. However, we would like to ensure if this an application problem on our end for us to forward it to our designated department for a quick fix, therefore, you may try to use a compatible device that running the latest operating system. Thank you for your support. |
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