I bought phantom 4 pro battery how to check check its genuine or fake?

Hello and good day mazo78. Thank you for reaching out and for the inquiry. Let me check this serial number you have provided. I will be sending you a PM with regards to the information I will gather using the said serial number. Thank you.

DJI Stephen Posted at 2019-9-23 11:16
Hello and good day mazo78. Thank you for reaching out and for the inquiry. Let me check this serial number you have provided. I will be sending you a PM with regards to the information I will gather using the said serial number. Thank you.

Hi Stephen, I recently purchased a phantom 4 prop battery and it turned out to be fake , the serial numbers did not match which were printed on the box and the one it showed on the app , I am looking to buy new battery but I have my doubts that this lot is also fake , I want to confirm from your end before purchasing today, can you kindly support

osama gillani Posted at 9-14 22:55
Hi Stephen, I recently purchased a phantom 4 prop battery and it turned out to be fake , the serial numbers did not match which were printed on the box and the one it showed on the app , I am looking to buy new battery but I have my doubts that this lot is also fake , I want to confirm from your end before purchasing today, can you kindly support

Hello there. Thank you for reaching out. Can you please send me via personal message the Serial number of the battery to confirm if it's listed on our system? Thank you for your patience.