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Mavic 2 Pro Disconnected, witness says was on fire or "smoking"
1782 7 2019-9-24
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noeladelarosa
lvl.1
Flight distance : 197507 ft
Offline

Today I lost signal just 2min 30s into the flight.
Separate witnesses say it was flying towards me, likely RTH, and it was “smoking.”

Conditions:
  • Sunny, minimal wind, ideal
  • Rural area, trees and rice fields
  • Battery 86% or 22min remaining
  • Signal excellent 15 satellites
   
Incident:
  • Distance 1026m
  • Hight 120m
  • Sport mode when it “disconnected”
  • I went to exact GPS location within battery life
  • It never reconnected
  • Eye witnesses saw it about 100m away from last known GPS
  • It was likely on RTH (3 eye witnesses consistent “home” direction)
  • 1 witness said it was “smoking”
  • No screen recoding during flight.
  • I was looking at the same Cache video when the screen turned black “Disconnected”
        
Cache video during flight - I was recording when I lost signal.
https://youtu.be/wasXSv3s_eI

Flight log recording
https://youtu.be/7VY__MnCmNk

See it all here
https://app.airdata.com/share/Csczxm


Observations:
  • Flight log recoding ends at 2min 30s
  • Flight time on list says 3minutes
  • What happened in those 30s?
  • Three separate witnesses from different locations say it was flying towards me, likely RTH,
  • One of those 3 witnesses said it was “smoking.”

Current status (7hrs missing):
  • Emailed DJI Support
  • Received email response with ticket number
  • DJI FB Chat gave me CAS number
  • Now waiting update, sent files requested
   
Might be unrelated but this was another weird flight (26 seconds then CSC)
  • Only ten days ago I experienced no response from R-stick (directions)
  • L-stick responded for lift off and descend only
  • RTH established
  • R-stick no response
  • (Notice  distance moves while sticks have no input)
  • (I tried moving sticks slightly on first few seconds after take off)
  • (Only stick input registered on flight log is take off off and CSC - see video below)
  • Immediately descended but it would not land at 2 feet
  • Did CSC to kill motors at 2 feet
  • Restarted and it was fine
  • No cache, i was not recoding yet
  • Flight log recording https://youtu.be/2fnPb04H3TY
  • See it all here https://app.airdata.com/share/lGvgPn
         

2019-9-24
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noeladelarosa
lvl.1
Flight distance : 197507 ft
Offline

(reposting with links live hopefully)

Today I lost signal just 2min 30s into the flight.
Separate witnesses say it was flying towards me, likely RTH, and it was “smoking.”

Conditions:
* Sunny, minimal wind, ideal
* Rural area, trees and rice fields
* Battery 86% or 22min remaining
* Signal excellent 15 satellites
   
Incident:
* Distance 1026m
* Hight 120m
* Sport mode when it “disconnected”
* I went to exact GPS location within battery life
* It never reconnected
* Eye witnesses saw it about 100m away from last known GPS
* It was likely on RTH (3 eye witnesses consistent “home” direction)
* 1 witness said it was “smoking”
* No screen recoding during flight.
* I was looking at the same Cache video when the screen turned black “Disconnected”
        
Cache video during flight - I was recording when I lost signal.
https://youtu.be/wasXSv3s_eI

Flight log recording
https://youtu.be/7VY__MnCmNk

See it all here
https://app.airdata.com/share/Csczxm

Observations:
* Flight log recoding ends at 2min 30s
* Flight time on list says 3minutes
* What happened in those 30s?
* Three separate witnesses from different locations say it was flying towards me, likely RTH,
* One of those 3 witnesses said it was “smoking.”

Current status (7hrs missing):
* Emailed DJI Support
* Received email response with ticket number
* DJI FB Chat gave me CAS number
* Now waiting update, sent files requested
   
Might be unrelated but this was another weird flight (26 seconds then CSC)
* Only ten days ago I experienced no response from R-stick (directions)
* L-stick responded for lift off and descend only
* RTH established
* R-stick no response
* (Notice  distance moves while sticks have no input)
* (I tried moving sticks slightly on first few seconds after take off)
* (Only stick input registered on flight log is take off off and CSC - see video below)
* Immediately descended but it would not land at 2 feet
* Did CSC to kill motors at 2 feet
* Restarted and it was fine
* No cache, i was not recoding yet
* Flight log recording https://youtu.be/2fnPb04H3TY
* See it all here https://app.airdata.com/share/lGvgPn
         
2019-9-24
Use props
noeladelarosa
lvl.1
Flight distance : 197507 ft
Offline

(reposting with links live hopefully)

Today I lost signal just 2min 30s into the flight.
Separate witnesses say it was flying towards me, likely RTH, and it was “smoking.”

Conditions:
* Sunny, minimal wind, ideal
* Rural area, trees and rice fields
* Battery 86% or 22min remaining
* Signal excellent 15 satellites
   
Incident:
* Distance 1026m
* Hight 120m
* Sport mode when it “disconnected”
* I went to exact GPS location within battery life
* It never reconnected
* Eye witnesses saw it about 100m away from last known GPS
* It was likely on RTH (3 eye witnesses consistent “home” direction)
* 1 witness said it was “smoking”
* No screen recoding during flight.
* I was looking at the same Cache video when the screen turned black “Disconnected”
        
Cache video during flight - I was recording when I lost signal.
https://youtu.be/wasXSv3s_eI

Flight log recording
https://youtu.be/7VY__MnCmNk

See it all here
https://app.airdata.com/share/Csczxm

Observations:
* Flight log recoding ends at 2min 30s
* Flight time on list says 3minutes
* What happened in those 30s?
* Three separate witnesses from different locations say it was flying towards me, likely RTH,
* One of those 3 witnesses said it was “smoking.”

Current status (7hrs missing):
* Emailed DJI Support
* Received email response with ticket number
* DJI FB Chat gave me CAS number
* Now waiting update, sent files requested
   
Might be unrelated but this was another weird flight (26 seconds then CSC)
* Only ten days ago I experienced no response from R-stick (directions)
* L-stick responded for lift off and descend only
* RTH established
* R-stick no response
* (Notice  distance moves while sticks have no input)
* (I tried moving sticks slightly on first few seconds after take off)
* (Only stick input registered on flight log is take off off and CSC - see video below)
* Immediately descended but it would not land at 2 feet
* Did CSC to kill motors at 2 feet
* Restarted and it was fine
* No cache, i was not recoding yet
* Flight log recording https://youtu.be/2fnPb04H3TY
* See it all here https://app.airdata.com/share/lGvgPn

         
2019-9-24
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DJI Diana
Administrator
Flight distance : 2408 ft

Offline

Hi, sorry for your loss. We already forwarded this issue to the Designated Team for them to respond to your issue via email as soon as possible. Rest assured that this will be sorted out sooner and with ease. Appreciate your support and understanding.
2019-9-24
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jonathan1003
lvl.1

Offline

My drone was lost some days ago the after some days i tracked the current location of  my drone using gps.
2019-9-25
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jonathan1003
lvl.1

Offline

I tracked my drone using GPS current location.
2019-9-25
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SupCarlos
First Officer
Flight distance : 1214177 ft
Offline

Wow sorry to hear about this, it looks like a great place to shoot!
2019-9-25
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jonathan1003
lvl.1

Offline

jonathan1003 Posted at 9-25 00:17
My drone was lost some days ago the after some days i tracked the current location of  my drone using gps.

where-am-i.live
2019-9-25
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