Hello
I am member of DJI online. I have a case 2283866.
Still waiting for refunding since 2 months.

What is status of my case?

Hi there, upon checking the email, it's said you didn't place the order but it was shipped and delivered and was received by other people right? I will verify with the team of the current status and come back to you soon, please wait patiently, thank you.

Contact your issuing bank and chargeback the payment

yaaaaas

We have informed the team to keep following up via email and we will also keep an eye on it, hope it will be solved soon.