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My Account Increased 2 more drones
481 24 2019-9-25
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djiuser_PEp4mLwh74c7
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Flight distance : 5976198 ft
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I haven't posted new thread for a while, and I have three drones (Mavic Platinum, Phantom 4 pro plus, Mavic 2 Pro) and Smart Controller. I logged my account in tonight and found that my account increased two more drones: Mavic Pro and Phantom 4, but I don't have. I don't know what happens: Does it mean other people hacked my account? Do any other people experience the same problem? What can I do?
2019-9-25
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DAFlys
Captain
Flight distance : 711896 ft
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I wouldn't complain, you look more hardcore now!
2019-9-26
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Montfrooij
Captain
Flight distance : 1739275 ft
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That is strange.
Never happened to me.
In my opinion that can only happen when somebody logs in on the app with your username.
But, maybe there is a bug in the device registration table method this forum is using.
2019-9-26
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Ben Mason
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Flight distance : 610614 ft
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IDK the forum badges for drones always seems buggy to me, although it is usually people not getting badges even though they have the drone. I believe i am missing a few, as i have definitely used more/activated more DJI items than i have listed. Never really heard of someone getting drone badges when they don't have the drone though.
2019-9-26
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dronie1965
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Flight distance : 11776106 ft
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I also have an usa flag in flight records. And i have never flown in usa.
2019-9-26
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DAFlys
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Flight distance : 711896 ft
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dronie1965 Posted at 9-26 04:21
I also have an usa flag in flight records. And i have never flown in usa.

Change your password in case someone is using your account.
2019-9-26
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Neo Supreme
Second Officer
Flight distance : 76329 ft
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Well then you need to request that DJI sends you those extra drones so you can keep up appearances.
2019-9-26
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A J
Captain
Flight distance : 11526437 ft
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Definitely change your password
2019-9-26
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djiuser_PEp4mLwh74c7
Second Officer
Flight distance : 5976198 ft
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DAFlys Posted at 9-26 02:01
I wouldn't complain, you look more hardcore now!

I don't think it is good thing, not the more the better.
2019-9-26
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djiuser_PEp4mLwh74c7
Second Officer
Flight distance : 5976198 ft
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Montfrooij Posted at 9-26 04:08
That is strange.
Never happened to me.
In my opinion that can only happen when somebody logs in on the app with your username.

Just have no idea.  It is not like that other people log in my account.
Even though I helped several people did the vision calibration in my computer, but not activated using my account.
2019-9-26
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djiuser_PEp4mLwh74c7
Second Officer
Flight distance : 5976198 ft
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Ben Mason Posted at 9-26 04:17
IDK the forum badges for drones always seems buggy to me, although it is usually people not getting badges even though they have the drone. I believe i am missing a few, as i have definitely used more/activated more DJI items than i have listed. Never really heard of someone getting drone badges when they don't have the drone though.

Haha, if I could I just donate the drone badges for you
2019-9-26
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djiuser_PEp4mLwh74c7
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Flight distance : 5976198 ft
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dronie1965 Posted at 9-26 04:21
I also have an usa flag in flight records. And i have never flown in usa.

It is really strange too.
2019-9-26
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djiuser_PEp4mLwh74c7
Second Officer
Flight distance : 5976198 ft
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Neo Supreme Posted at 9-26 04:37
Well then you need to request that DJI sends you those extra drones so you can keep up appearances.

Good idea.  Then I sell them for a Mavic zoom
2019-9-26
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Montfrooij
Captain
Flight distance : 1739275 ft
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djiuser_PEp4mLwh74c7 Posted at 9-26 05:14
Just have no idea.  It is not like that other people log in my account.
Even though I helped several people did the vision calibration in my computer, but not activated using my account.

Could that be with the same devices that pop up as badges now?
2019-9-26
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djiuser_PEp4mLwh74c7
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Flight distance : 5976198 ft
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Montfrooij Posted at 9-26 05:30
Could that be with the same devices that pop up as badges now?

Problem is that I cannot retrieval the drone ID number from my homepage.  
2019-9-26
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AntDX316
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Flight distance : 2982907 ft
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Do you have dementia?
2019-9-26
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Montfrooij
Captain
Flight distance : 1739275 ft
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djiuser_PEp4mLwh74c7 Posted at 9-26 05:33
Problem is that I cannot retrieval the ID number from my homepage.

Ok.
I can't really help with this question, because I can't see the table they are using.

2019-9-26
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djiuser_PEp4mLwh74c7
Second Officer
Flight distance : 5976198 ft
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AntDX316 Posted at 9-26 05:50
Do you have dementia?

Probably you have.  
2019-9-26
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DJI Gamora
Super Moderator

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Hi, thank you for reaching out and we're sorry for the inconvenience caused. The drone icon may appear on your profile if the drone is activated under your account. However, if you haven't activated the said drone under your profile and you wish to remove it, let me forward this concern to our designated department for attention. Thank you for your kind and understanding.
2019-9-26
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djiuser_PEp4mLwh74c7
Second Officer
Flight distance : 5976198 ft
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DJI Gamora Posted at 9-26 08:18
Hi, thank you for reaching out and we're sorry for the inconvenience caused. The drone icon may appear on your profile if the drone is activated under your account. However, if you haven't activated the said drone under your profile and you wish to remove it, let me forward this concern to our designated department for attention. Thank you for your kind and understanding.

Thank you for your concerning. Please help me to remove Mavic Pro and Phantom 4 from my account. As I indicated that I have Mavic 2 Pro, Phantom 4 Pro Plus, and Mavic Pro Platinum.  
2019-9-26
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DJI Gamora
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djiuser_PEp4mLwh74c7 Posted at 9-26 08:34
Thank you for your concerning. Please help me to remove Mavic Pro and Phantom 4 from my account. As I indicated that I have Mavic 2 Pro, Phantom 4 Pro Plus, and Mavic Pro Platinum.

You are always welcome. Our designated department already reviewing the concern. Kindly please inform us if it is already been fixed. Thank you for your understanding. Cheers!
2019-9-26
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Matthew Dobrski
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Flight distance : 1616188 ft
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Not probably, it's confirmed ...
2019-9-26
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djiuser_PEp4mLwh74c7
Second Officer
Flight distance : 5976198 ft
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DJI Gamora Posted at 9-26 14:55
You are always welcome. Our designated department already reviewing the concern. Kindly please inform us if it is already been fixed. Thank you for your understanding. Cheers!

Thanks for the help. As I see that you already removed Mavic Pro, but Phantom 4 (I only have Phantom 4 pro plus) still there, so please help me to remove.
2019-10-3
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DJI Gamora
Super Moderator

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djiuser_PEp4mLwh74c7 Posted at 10-3 07:34
Thanks for the help. As I see that you already removed Mavic Pro, but Phantom 4 (I only have Phantom 4 pro plus) still there, so please help me to remove.

Thank you for the additional information. We will forward this concern to our designated department for us to remove that drone icon on your profile. Thank you for your understanding!
2019-10-4
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Toedles
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Yep, me too. Never been there either but hey, I have the flag to say otherwise hahaha
2019-10-4
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