I haven't posted new thread for a while, and I have three drones (Mavic Platinum, Phantom 4 pro plus, Mavic 2 Pro) and Smart Controller. I logged my account in tonight and found that my account increased two more drones: Mavic Pro and Phantom 4, but I don't have. I don't know what happens: Does it mean other people hacked my account? Do any other people experience the same problem? What can I do?

I wouldn't complain, you look more hardcore now!

That is strange.
Never happened to me.
In my opinion that can only happen when somebody logs in on the app with your username.
But, maybe there is a bug in the device registration table method this forum is using.

IDK the forum badges for drones always seems buggy to me, although it is usually people not getting badges even though they have the drone. I believe i am missing a few, as i have definitely used more/activated more DJI items than i have listed. Never really heard of someone getting drone badges when they don't have the drone though.

I also have an usa flag in flight records. And i have never flown in usa.

dronie1965 Posted at 9-26 04:21
I also have an usa flag in flight records. And i have never flown in usa.

Change your password in case someone is using your account.

Well then you need to request that DJI sends you those extra drones so you can keep up appearances.

Definitely change your password

DAFlys Posted at 9-26 02:01
I wouldn't complain, you look more hardcore now!

I don't think it is good thing, not the more the better.

Montfrooij Posted at 9-26 04:08
That is strange.
Never happened to me.
In my opinion that can only happen when somebody logs in on the app with your username.

Just have no idea.  It is not like that other people log in my account.
Even though I helped several people did the vision calibration in my computer, but not activated using my account.

Ben Mason Posted at 9-26 04:17
IDK the forum badges for drones always seems buggy to me, although it is usually people not getting badges even though they have the drone. I believe i am missing a few, as i have definitely used more/activated more DJI items than i have listed. Never really heard of someone getting drone badges when they don't have the drone though.

Haha, if I could I just donate the drone badges for you

dronie1965 Posted at 9-26 04:21
I also have an usa flag in flight records. And i have never flown in usa.

It is really strange too.

Neo Supreme Posted at 9-26 04:37
Well then you need to request that DJI sends you those extra drones so you can keep up appearances.

Good idea.  Then I sell them for a Mavic zoom

djiuser_PEp4mLwh74c7 Posted at 9-26 05:14
Just have no idea.  It is not like that other people log in my account.
Even though I helped several people did the vision calibration in my computer, but not activated using my account.

Could that be with the same devices that pop up as badges now?

Montfrooij Posted at 9-26 05:30
Could that be with the same devices that pop up as badges now?

Problem is that I cannot retrieval the drone ID number from my homepage.  

Do you have dementia?

djiuser_PEp4mLwh74c7 Posted at 9-26 05:33
Problem is that I cannot retrieval the ID number from my homepage.

Ok.
I can't really help with this question, because I can't see the table they are using.

AntDX316 Posted at 9-26 05:50
Do you have dementia?

Probably you have.  

Hi, thank you for reaching out and we're sorry for the inconvenience caused. The drone icon may appear on your profile if the drone is activated under your account. However, if you haven't activated the said drone under your profile and you wish to remove it, let me forward this concern to our designated department for attention. Thank you for your kind and understanding.

DJI Gamora Posted at 9-26 08:18
Hi, thank you for reaching out and we're sorry for the inconvenience caused. The drone icon may appear on your profile if the drone is activated under your account. However, if you haven't activated the said drone under your profile and you wish to remove it, let me forward this concern to our designated department for attention. Thank you for your kind and understanding.

Thank you for your concerning. Please help me to remove Mavic Pro and Phantom 4 from my account. As I indicated that I have Mavic 2 Pro, Phantom 4 Pro Plus, and Mavic Pro Platinum.  

djiuser_PEp4mLwh74c7 Posted at 9-26 08:34
Thank you for your concerning. Please help me to remove Mavic Pro and Phantom 4 from my account. As I indicated that I have Mavic 2 Pro, Phantom 4 Pro Plus, and Mavic Pro Platinum.

You are always welcome. Our designated department already reviewing the concern. Kindly please inform us if it is already been fixed. Thank you for your understanding. Cheers!

djiuser_PEp4mLwh74c7 Posted at 9-26 07:00
Probably you have.

Not probably, it's confirmed ...

DJI Gamora Posted at 9-26 14:55
You are always welcome. Our designated department already reviewing the concern. Kindly please inform us if it is already been fixed. Thank you for your understanding. Cheers!

Thanks for the help. As I see that you already removed Mavic Pro, but Phantom 4 (I only have Phantom 4 pro plus) still there, so please help me to remove.

djiuser_PEp4mLwh74c7 Posted at 10-3 07:34
Thanks for the help. As I see that you already removed Mavic Pro, but Phantom 4 (I only have Phantom 4 pro plus) still there, so please help me to remove.

Thank you for the additional information. We will forward this concern to our designated department for us to remove that drone icon on your profile. Thank you for your understanding!

djiuser_PEp4mLwh74c7 Posted at 9-26 05:16
It is really strange too.

Yep, me too. Never been there either but hey, I have the flag to say otherwise hahaha