Error activating on DJI Go and DJI Mimo app
3021 3 2019-9-27
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cmalili
lvl.1
Flight distance : 613766 ft
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hi,
I just got my new osmo mobile 3, and I wanted to activated on DJI Go but there was this message "Activation Failled - server erro (1107)".  I then opened DJI Mimo, to try activating it too. I can see the device, but when I click on "connect", it says "Unkown error with authentication request, please reconnect" and then "Failed to get wifi authentication".

DJI Go

DJI Go

DJI Mimo 1

DJI Mimo 1

DJI Mimo 2

DJI Mimo 2
2019-9-27
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cmalili
lvl.1
Flight distance : 613766 ft
Offline

Can someone help me?
2019-9-27
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DJI Susan
Administrator
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Hi cmalili, for activation of Osmo Mobile 3, it is recommended to activate via the latest DJI Mimo. Ensure your phone has access to the Internet and enable Bluetooth, then follow the tutorial video to check and let us know whether it helps, thanks!
2019-9-27
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cmalili
lvl.1
Flight distance : 613766 ft
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Thanks, I uninstalled it and reinstalled it. It is now working. thanks
2019-9-29
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