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DJI Go 4 App displays wrong resolution on iPhone 11
292 4 10-8 17:01
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senatorperkins
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Hi!

Having this strange issue where the DJI Go 4 app displays in a resolution meant for an older iphone - lower res and not full screen on an iphone 11. See attached screenshots. Actually makes it a bit unusable because the right side of the app is cut off in the FPV viewer.

This happened a few weeks ago, and deleting and reinstalling the app solved it, but I’ve tried twice this time and no luck. I’m on a beta iOS 13.2.1 OS build, so I wonder if that’s related? Unfortunately I’m on vacation so I can’t downgrade my build.. and I’d really like to fly this drone
F9DCD389-7A5B-4792-8786-7D6971C8F42C.png
BBEA11A2-1C5F-471C-A875-EB1C7A4E64BF.png
10-8 17:01
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senatorperkins
lvl.2

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One more screenshot
AD0EC973-2CBB-485D-BF52-ED2059F69718.png
10-8 17:02
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DJI Gamora
Super Moderator

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Hi, thank you for reaching out and we're sorry for the inconvenience caused. Can you please try to use a different mobile device to see if the problem persists? Please keep us posted. Thank you!
10-9 09:03
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senatorperkins
lvl.2

United States
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So yes - tried a different iPhone and no issues.. but how do I fix it with my iPhone 11?
10-18 16:57
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senatorperkins
lvl.2

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Update for those interested - updated to a new beta version of iOS and the issue seems to be resolved. So I believe the issue to be on the iOS side.
10-21 10:43
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