I have a Mavic2 Pro and Goggles as well as an Osmo3 but only the Osmo is showing up in my profile.

Can anyone advise how to show all of these in my profile?



thanks in advance

Equipment is automatically added if it's new and your the first to active it.

Woe Posted at 10-13 05:54
Equipment is automatically added if it's new and your the first to active it.

Is that really the only way?
I thought, like in the flight records, in case I USE a Bird/Osmo which is not mine / I did not activate, but with my apps and my account logged in, they may show up.
But have not tested that, yet.
Would be kind of "not nice" for pilots buying a sec. hand bird.
Or changing the account!

S-e-ven Posted at 10-13 05:57
Is that really the only way?
I thought, like in the flight records, in case I USE a Bird/Osmo which is not mine / I did not activate, but with my apps and my account logged in, they may show up.
But have not tested that, yet.

Sorry to say that is the only way. Only equipment that you active
will show on your profile.

Did you active the other equipment with the same email as the one that you are using for the forum account? They need to the the same account to show up

Hi brentmac, may we verify whether you activated the devices with the same Forum account? If yes, please PM me the serial number of your devices, we will inform the team to check.

Yeah it should show up when you activate it, but every now and then I've seen it glitch and not add something.
Any chance someone could check mine, I'm sure that i am missing a few.

DJI Mindy Posted at 10-13 20:07
Hi brentmac, may we verify whether you activated the devices with the same Forum account? If yes, please PM me the serial number of your devices, we will inform the team to check.

Hello DJI Mindy
i have the same issue.
Already owned a Phantom 4 advanced plus
Recently acquired a Mavic air fly more combo which doesn't show up at my  profile here
Can you plz help ?
Thank you !

DJI Mindy Posted at 10-13 20:07
Hi brentmac, may we verify whether you activated the devices with the same Forum account? If yes, please PM me the serial number of your devices, we will inform the team to check.

Thanks DJI MIndy.

I do not recall whether they were activated under the same account.

The serial numbers are:

Mavic2 Pro - 163DG340018ENN
DJI Goggle Racing Edition - ONSDFBF00301EM

brentmac Posted at 10-15 05:44
Thanks DJI MIndy.

I do not recall whether they were activated under the same account.

Please check my PM, thanks.

Gman4MF Posted at 10-14 20:30
Hello DJI Mindy
i have the same issue.
Already owned a Phantom 4 advanced plus

Hi Gman4MF, please PM me the serial number of your Mavic Air, I will help to check.

DJI Mindy Posted at 10-15 19:08
Hi Gman4MF, please PM me the serial number of your Mavic Air, I will help to check.

Dear Mindy,
PM sent.
Thnx for your help

Gman4MF Posted at 10-15 22:46
Dear Mindy,
PM sent.
Thnx for your help

PM has been replied, please check, thanks.

I wonder if DJI Mindy can tell me if my Tello should be shown on my profile.

oldtar Posted at 11-15 12:42
I wonder if DJI Mindy can tell me if my Tello should be shown on my profile.

Hi oldtar, I have replied to your post here: https://forum.dji.com/thread-202120-1-1.html Could you please provide us more info so that we can help? Thank you.

Seems like I'm having the same trouble, does it take time for the profile to update? I recently purchase a brand new Mavic 2 Zoom and activated it Friday but it still only shows my only other device which is the Mav Mini? I too was looking for a way to manually assign the device and only have my single account associated with DJI so there is no other account that I couldve used since there is only the one account.

GWURT Posted at 1-26 22:45
Seems like I'm having the same trouble, does it take time for the profile to update? I recently purchase a brand new Mavic 2 Zoom and activated it Friday but it still only shows my only other device which is the Mav Mini? I too was looking for a way to manually assign the device and only have my single account associated with DJI so there is no other account that I couldve used since there is only the one account.

May we have the serial number of your drone for further support?

DJI Mindy Posted at 1-29 00:26
May we have the serial number of your drone for further support?

Mindy, I sent a PM

DJI Mindy Posted at 1-29 00:26
May we have the serial number of your drone for further support?

Hi Mindy, I've send you my S/N via PM, or is there anyone else that could help. I only login with one account to my DJI Drones so im confused why my Mavic 2 Zoom still doesnt appear on my profile

GWURT Posted at 2-12 18:25
Hi Mindy, I've send you my S/N via PM, or is there anyone else that could help. I only login with one account to my DJI Drones so im confused why my Mavic 2 Zoom still doesnt appear on my profile

Hi GWURT, I'll help you check it, please don't worry.

Can you help my, can i my dji avata to exipment list on forum? I'm a second owner of this drone. One more time, it is possible???

KrystianK Posted at 12-15 02:12
Can you help my, can i my dji avata to exipment list on forum? I'm a second owner of this drone. One more time, it is possible???

Hi there, just to clarify, the icon will only show on the profile if the forum account and activation account are the same. If you are the second owner and the drone is not activated by your forum account, it will not show up on your account. Thank you for your understanding.

Ok i understend

Hey Susan, in that case i'm missing my new DJI Mini 3 icon, which i've had already activated a month ago.

tsiwo Posted at 1-20 16:08
Hey Susan, in that case i'm missing my new DJI Mini 3 icon, which i've had already activated a month ago.

Hello there, could you please PM me the serial number of your Mini 3 for better assistance?