DJI Mindy
 Administrator
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Sorry that I just saw your description of the issue, when the motor is turned on and self-check, there is a certain initial speed, and then slips and reaches the limitation, it is normal as long as there is no error message in the APP. Please test the gimbal performance and let us know if there is any other problem during filming.
We never make this case go in circles, our manager has verified with the repairs team that the case was shipped out along with the RC and the drone. As per the battery, based on the package we have received it only includes the case the RC and the drone, there were no batteries in it.
I will inform our manager to follow up again and contact you as soon as possible.
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