Rockett83
lvl.1
Offline
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I've had this gimbal for less than a year and to my knowledge there has NEVER been any type of update. ActiveTrack just stopped working a few days ago. Yes it shows up on the screen to select, however, when I go to select the object/person, it will not pick up on it and therefore it is not working. I tried to see if I needed to do a software update and I kept getting an error mesage (screenshot of error message attached). Yes I am connected to wifi, so that is not the issue.
I got this gimbal with a pre-order promotion with Sprint less than a year ago. I have the LG V40 ThinQ. ActiveTrack and all other fuctions worked up until recent.
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Error trying to update software.
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