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Smart Controller and Go Share
2330 6 2019-10-14
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HTD1960
lvl.1
Flight distance : 397238 ft
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I recently purchased the Smart Controller to go with my MAVIC 2 Zoom.  However, despite following all instructions to the letter (clicking on Go Share on both units and scanning the QR) I have been unable to get the Smart Controller to pair with my iPhone X to enable the Go Share function.  I have also tried to pair the controller with an iPhone 8 (work phone) and also an iPad Pro but am unable to get the controller to function in Go Share mode.  Has anyone any trips to help me resolve this p[roble.  Many thanks.
2019-10-14
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Niemand
lvl.1
Flight distance : 38586 ft
United States
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It's distressing that DJI hasn't offered a response in over two weeks from this post.  Have you tried calling their tech. support?  I'm somewhat perplexed that the Smart Controller is Android based, since they have been more iOS (like Go Pro) app driven to this point.  
2019-10-29
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DJI Tony
Super Moderator

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Hi, we're sorry for the late response about this problem. If the  mobile device can't be connected via scanning the QR code, we would recommend connecting the device via wi-fi of the Smart controller.  You could also check the password of the GO share by checking the Set Go Share_Hotspot. Please refer to the screenshots below. Kindly keep us posted on the latest progress. Thank you for your support.




2019-11-4
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PaddyEnglish
New
Flight distance : 227329 ft
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United Kingdom
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Nope not working on iphone 10 or iphone 11 tried all above
1-21 07:42
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djiuser_LnsV4fyHFCwc
lvl.1
Flight distance : 2602 ft
United States
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I have mavic mini how do I send videos after i have edited them to android or apple
1-26 06:28
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HTD1960
lvl.1
Flight distance : 397238 ft
United Kingdom
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redered a MAVIUC Mini to take to Brazil for work.  The DJI site the Mavic Mini is now delivery 6-9 days which will likely be after I have travelled.  Had I me on DJI my Company has purchased four drones from you, when you give a delivery date at ordering ENSURE you meet that advice!
3-11 09:31
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djiuser_pZdtNYTkhVmQ
lvl.2
Flight distance : 11414 ft
United Kingdom
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You need to change the WiFi  settings in the go share on the smart controller from 5ghz to 2.4ghz.
Follow the photos and don’t forget to press save. Then try again.
Once the smart controller has successfully connected to the go4 app, the go4 app remembers the connection and shows an icon of your smart controller
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3-15 02:01
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