fans13642d5f
lvl.2
Flight distance : 3406883 ft
United Kingdom
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DJI Stephen Posted at 10-21 15:24
Hello and good day. I am sorry to know that you are having issues with the gimbal of your DJI Phantom 4 Pro. Have you tried flying the said drone to a different location and see if the result will be the same? You may also try to perform a gimbal calibration to see if the problem will still persist. Also, may I ask what happen prior to the said issue? Did you experience any hard landings? If yes, I would recommend you to contact our DJI Support Team at https://www.dji.com/support?site=brandsite&from=nav for further assessment of the said drone. Please note that DJI can only perform data analysis for units falling within the warranty period; otherwise, valid charges will apply. Thank you.
No hard landings, bumps or knocks...!
Have tried several locations and its the same faults happening, loss of signal, gimbal movement, poor image quality and the those annoying red lines..!
The only thing I did recently was the dreaded avoidance sensor calibration on the DJI 2 assistant app.
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