J97NewYork
United States
Offline
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DJI Paladin Posted at 11-5 09:54
Hi J97NewYork. I am sorry for the trouble this has caused you. This is not the experience we want you to have with your new DJI Osmo Mobile 3. For us to assist you with regards to this matter. Kindly please post a sample video footage of the said issue for us to see and for us to give you the proper resolution. Thank you for understanding and for your support.
Here's a link to a clip I uploaded to YouTube:
https://www.youtube.com/watch?v=UrJ1KcSxQQU&feature=youtu.be
Hi DJI Paladin - thanks for your response. Attached you'll find a sample clip that exemplifies what I'm talking about. Hopefully you are able to hear it despite the obvious wind/background noise - it's subtle but it's there - small audio pops almost every second (:01, :03, :04. :06, :07, :08, :14, :15, :16, :18, :20, :22, :23, :24, :26, :30, :32, :35, :37, :39, :40, :42, :42). This is obviously the video where I had the most audio pops - other videos aren't as consistent with how often the sound pops.
Thanks so much and looking forward to your response! |
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