Green photos...
1447 16 2019-11-6
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Cosmos Prod
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Hello all,

During my two last footage 1% of the photos turned green as I was using a filter of this color on my X7 lence.
Could anyone give me a reason why?
Thank you in advance for any help on this pb.
DJI_0074.jpg DJI_0047.jpg
2019-11-6
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DAFlys
Captain
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Did you say you were using a green filter?
2019-11-6
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Montfrooij
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Were you using a green filter?
2019-11-6
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Cosmos Prod
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No absolutely not...
2019-11-6
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Cosmos Prod
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Sorry I wanted to say "like" I was using a green filter...
2019-11-6
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DAFlys
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Cosmos Prod Posted at 11-6 07:22
Sorry I wanted to say "like" I was using a green filter...

Have you changed the white balance settings?
2019-11-6
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DJI Tony
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Hi, we're sorry for the inconvenience. I would like to ask if you've managed to reset the camera settings and modify it again to your preferred setting to see if it would change? Please keep us posted on the latest progress. Thank you for your support.
2019-11-6
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Cosmos Prod
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No, I have not changed any settings, by the way 99% of the photos are Ok.
Nerver seen that before, and it's my job since 3 years.
2019-11-6
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Coyut
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Do you use the latest I2  .300 firmware which also had a lot of fixes for the x7?
2019-11-6
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Cosmos Prod
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Not able to check that now I will ...Thank you
2019-11-6
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Cosmos Prod
lvl.2
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Regarding Updates that's what I have on my screen:

Aircraft : 01.02.0300
Camera: 01.09.22.22
2019-11-6
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Cosmos Prod
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Coyut Posted at 11-6 07:39
Do you use the latest I2  .300 firmware which also had a lot of fixes for the x7?


Regarding Updates that's what I have on my screen:

Aircraft : 01.02.0300
Camera: 01.09.22.22
2019-11-8
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Montfrooij
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Cosmos Prod Posted at 11-6 07:37
No, I have not changed any settings, by the way 99% of the photos are Ok.
Nerver seen that before, and it's my job since 3 years.

If you want, please reply to somebody using the small Reply link below an answer.
That way the user gets a notification of your reply
2019-11-8
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dronespilot
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That's weird. I hope you'll find a fix for this.
2019-11-9
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Cosmos Prod
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Montfrooij Posted at 11-8 01:44
If you want, please reply to somebody using the small Reply link below an answer.
That way the user gets a notification of your reply

Ok I will Thank you
2019-11-12
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Cosmos Prod
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Coyut Posted at 11-6 07:39
Do you use the latest I2  .300 firmware which also had a lot of fixes for the x7?

Regarding Updates that's what I have on my screen:

Aircraft : 01.02.0300
Camera: 01.09.22.22

2019-11-12
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Montfrooij
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My pleasure!
2019-11-12
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