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Green photos...
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Cosmos Prod
lvl.2

France
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Hello all,

During my two last footage 1% of the photos turned green as I was using a filter of this color on my X7 lence.
Could anyone give me a reason why?
Thank you in advance for any help on this pb.
DJI_0074.jpg DJI_0047.jpg
2019-11-6
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DAFlys
Captain
Flight distance : 1089423 ft
United States
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Did you say you were using a green filter?
2019-11-6
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Montfrooij
Captain
Flight distance : 1915335 ft
Netherlands
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Were you using a green filter?
2019-11-6
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Cosmos Prod
lvl.2

France
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No absolutely not...
2019-11-6
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Cosmos Prod
lvl.2

France
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Sorry I wanted to say "like" I was using a green filter...
2019-11-6
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DAFlys
Captain
Flight distance : 1089423 ft
United States
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Cosmos Prod Posted at 11-6 07:22
Sorry I wanted to say "like" I was using a green filter...

Have you changed the white balance settings?
2019-11-6
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DJI Tony
Super Moderator

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Hi, we're sorry for the inconvenience. I would like to ask if you've managed to reset the camera settings and modify it again to your preferred setting to see if it would change? Please keep us posted on the latest progress. Thank you for your support.
2019-11-6
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Cosmos Prod
lvl.2

France
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No, I have not changed any settings, by the way 99% of the photos are Ok.
Nerver seen that before, and it's my job since 3 years.
2019-11-6
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Coyut
Second Officer
Flight distance : 2559222 ft
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Switzerland
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Do you use the latest I2  .300 firmware which also had a lot of fixes for the x7?
2019-11-6
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Cosmos Prod
lvl.2

France
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Not able to check that now I will ...Thank you
2019-11-6
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Cosmos Prod
lvl.2

France
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Regarding Updates that's what I have on my screen:

Aircraft : 01.02.0300
Camera: 01.09.22.22
2019-11-6
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Cosmos Prod
lvl.2

France
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Coyut Posted at 11-6 07:39
Do you use the latest I2  .300 firmware which also had a lot of fixes for the x7?


Regarding Updates that's what I have on my screen:

Aircraft : 01.02.0300
Camera: 01.09.22.22
2019-11-8
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Montfrooij
Captain
Flight distance : 1915335 ft
Netherlands
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Cosmos Prod Posted at 11-6 07:37
No, I have not changed any settings, by the way 99% of the photos are Ok.
Nerver seen that before, and it's my job since 3 years.

If you want, please reply to somebody using the small Reply link below an answer.
That way the user gets a notification of your reply
2019-11-8
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dronespilot
Captain
Flight distance : 1392995 ft
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United States
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That's weird. I hope you'll find a fix for this.
2019-11-9
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Cosmos Prod
lvl.2

France
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Montfrooij Posted at 11-8 01:44
If you want, please reply to somebody using the small Reply link below an answer.
That way the user gets a notification of your reply

Ok I will Thank you
2019-11-12
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Cosmos Prod
lvl.2

France
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Coyut Posted at 11-6 07:39
Do you use the latest I2  .300 firmware which also had a lot of fixes for the x7?

Regarding Updates that's what I have on my screen:

Aircraft : 01.02.0300
Camera: 01.09.22.22

2019-11-12
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Montfrooij
Captain
Flight distance : 1915335 ft
Netherlands
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My pleasure!
2019-11-12
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