Michael50211
lvl.1
Flight distance : 43107 ft
United States
Offline
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So I just heard back from DJI support and was told the following.
Marvs (DJI Support)
11月8日 CST04:40
Hello Michael,
Thank you for contacting DJI Technical Support.
I appreciate your efforts in bringing this inquiry to us. I'm here to help.
Here are the supported devices for Mavic Air.
Reference: https://www.dji.com/mavic-air/info#specs.
Currently, the iPhone 11 Pro Max is still not on the list. For now, please try to uninstall and reinstall the app and see if the issue persists.
If you're still having trouble after trying these steps, just let me know.
Thank you for choosing DJI, and have a great day!
Regards,
Marvs
DJI Technical Support
Website: http://www.dji.com/support
Youtube: http://s.dji.com/DJI-Tutorials
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