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DJI Assistant 2 (for Mavic) installer Catalina
4319 208 2019-11-11
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nguyenhunga5
lvl.1

Vietnam
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Me too, please help me install it.
2019-12-11
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lancea3
lvl.1
Flight distance : 1086407 ft
United States
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Can I please get the workaround too?  Why wouldn't you just post it?  This is not giving me much confidence in the product.
2019-12-11
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DJI Mindy
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lancea3 Posted at 12-11 20:03
Can I please get the workaround too?  Why wouldn't you just post it?  This is not giving me much confidence in the product.

DJI Assistant 2 is not able to be installed in Mac Catalina because the related interface of this system was changed. I have sent you PM of the workaround and our engineers are working on it and will get it solved completely. Sorry for the inconvenience caused and appreciate your understanding.
2019-12-11
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DJI Mindy
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nguyenhunga5 Posted at 12-11 07:49
Me too, please help me install it.

Please check my PM, thanks.
2019-12-11
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fansfce16a02
New
Ukraine
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Me too, can you help me install it.
thank you)
2019-12-12
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DJI Mindy
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fansfce16a02 Posted at 12-12 00:42
Me too, can you help me install it.
thank you)

I have sent you PM, please check, thanks.
2019-12-12
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Muellermann
lvl.3
Germany
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@DJY Mindy:  Could you please PM me too?

Thanks in advance
2019-12-13
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DJI Mindy
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Muellermann Posted at 12-13 00:55
@DJY Mindy:  Could you please PM me too?

Thanks in advance

Sure, please check it.
2019-12-13
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boelaars
lvl.1

New Zealand
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Can you PM me the details please?
2019-12-13
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DJI Mindy
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boelaars Posted at 12-13 02:42
Can you PM me the details please?

No problem, I have replied to your PM, please check, thanks.
2019-12-13
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boelaars
lvl.1

New Zealand
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Thank you. That works. But the app does not work. I installed DJI Assistant 2 for Mavic. My drone is the Mavic Pro Platinum. It says "Device not supported. Please download the correct DJI Assistant in the official website product page."
2019-12-13
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DJI Mindy
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boelaars Posted at 12-13 03:07
Thank you. That works. But the app does not work. I installed DJI Assistant 2 for Mavic. My drone is the Mavic Pro Platinum. It says "Device not supported. Please download the correct DJI Assistant in the official website product page."

What is your DJI Assistant 2? It should be v1.2.5, please download here: https://www.dji.com/mavic-pro-platinum/info#downloads
2019-12-13
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boelaars
lvl.1

New Zealand
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DJI Mindy Posted at 12-13 03:35
What is your DJI Assistant 2? It should be v1.2.5, please download here: https://www.dji.com/mavic-pro-platinum/info#downloads

The latest version available on that page is 1.2.4 not 1.2.5.
I tried installing 1.2.4 many times but it doesn't actually install anything.
The installer completes successfully, but once it's done there is no new DJI application available in the Applications folder.
2019-12-13
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micaht
lvl.1
Flight distance : 241562 ft
United States
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Please DM me the workaround
2019-12-13
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Lucho Gonzalez
lvl.2
Argentina
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DJI Mindy Posted at 12-11 20:14
DJI Assistant 2 is not able to be installed in Mac Catalina because the related interface of this system was changed. I have sent you PM of the workaround and our engineers are working on it and will get it solved completely. Sorry for the inconvenience caused and appreciate your understanding.

Mindy, any way arround of going back to previous firmware version? my phantom was perfectly working with version 01.04.00.00 with my both radios, Phantom 4 pro and Cendence, since they automatically update they do not work propertly anymore ........Cendence wont recognize Tilt knob and Phantom 4 RC controller lost signal about 300mts distance. Please help !! i have 2 ph 4 pro same situation. Also i try a phantom 4 pro + controller with an older firmware version and works perfect !! both drones .....
2019-12-13
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DJI Mindy
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micaht Posted at 12-13 14:54
Please DM me the workaround

DM has been replied, please check it.
2019-12-13
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DJI Mindy
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boelaars Posted at 12-13 09:24
The latest version available on that page is 1.2.4 not 1.2.5.
I tried installing 1.2.4 many times but it doesn't actually install anything.
The installer completes successfully, but once it's done there is no new DJI application available in the Applications folder.

Sorry, for the Windows, the latest version is  v1.2.5 while v1.2.4 for MAC.
If the issue persists, it is recommended to try with another computer if possible.
2019-12-14
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Big Mouth Media Digital
lvl.2
Australia
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Seeing that it's not a public post, please PM me - I have a Ronin S which keeps asking to be updated but I can't on Catalina.
2019-12-14
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Spod22
lvl.1
Flight distance : 29541 ft
Australia
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DJI Mindy Posted at 12-11 20:14
DJI Assistant 2 is not able to be installed in Mac Catalina because the related interface of this system was changed. I have sent you PM of the workaround and our engineers are working on it and will get it solved completely. Sorry for the inconvenience caused and appreciate your understanding.

Hi could you please send me the workaround

thanks
2019-12-15
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stefano1
New

Italy
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DJI Mindy could you please send me the workaround for mavic pro?
Thx in advance
2019-12-15
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zetezart
lvl.1

United States
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can i get the work around?
2019-12-15
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DJI Mindy
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Spod22 Posted at 12-15 03:20
Hi could you please send me the workaround

thanks

I have replied here: https://forum.dji.com/thread-204425-1-1.html
2019-12-16
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DJI Mindy
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stefano1 Posted at 12-15 10:05
DJI Mindy could you please send me the workaround for mavic pro?
Thx in advance

Hi stefano1, please check my PM, thanks.
2019-12-16
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DJI Mindy
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zetezart Posted at 12-15 13:32
can i get the work around?

Hi zetezart, I have sent you PM, please check, thanks.
2019-12-16
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fans7ad51977
lvl.2

France
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Hi Dji Mindy, can you send me the MP please ?
2019-12-16
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DJI Mindy
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fans7ad51977 Posted at 12-16 04:23
Hi Dji Mindy, can you send me the MP please ?

Sure, please check your PM. Thanks.
2019-12-16
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pmiles61
lvl.1
Flight distance : 138806 ft
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United States
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DJI Mindy Posted at 12-9 01:38
Hi there, I have sent you PM, please check, thanks.

Please send me the work around as well.
2019-12-19
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DJI Mindy
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pmiles61 Posted at 12-19 14:18
Please send me the work around as well.

Hi there, I have sent you PM, please check, thanks
2019-12-20
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djiuser_lq4mBitDu6nz
lvl.1
Flight distance : 1959 ft

France
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DJI Mindy Posted at 12-20 03:01
Hi there, I have sent you PM, please check, thanks

Hi, can you DM me the workaround too.
Kind regards.
2019-12-20
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DJI Mindy
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djiuser_lq4mBitDu6nz Posted at 12-20 04:21
Hi, can you DM me the workaround too.
Kind regards.

Sure, please check your PM. Thanks.
2019-12-21
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Greniu
New
Poland
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Hi Mindy. pleas PM about workaround on Catalina. I have mavic 2 pro.
2019-12-22
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dbradshaw0
lvl.1
Flight distance : 614 ft
United States
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Please send me the work around for the FPV Goggles/Air unit software.
2019-12-22
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tjbruce17594
lvl.1
Australia
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@DJI Mindy Hey, could you please PM me the workaround as well?

Thanks!
2019-12-22
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DJI Mindy
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Greniu Posted at 12-22 04:14
Hi Mindy. pleas PM about workaround on Catalina. I have mavic 2 pro.

Hi Greniu, please check my PM, thanks.
2019-12-23
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DJI Mindy
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tjbruce17594 Posted at 12-22 21:38
@DJI Mindy Hey, could you please PM me the workaround as well?

Thanks!

Hi there, I have sent you PM, please check.
2019-12-23
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DJI Mindy
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dbradshaw0@me.com Posted at 12-22 17:18
Please send me the work around for the FPV Goggles/Air unit software.

Hi there, please check my PM, thank you.
2019-12-23
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djiuser_WVIgBH733BjR
lvl.1
Flight distance : 1955 ft

United Kingdom
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Please can I have the workaround too?
2019-12-23
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DJI Mindy
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djiuser_WVIgBH733BjR Posted at 12-23 09:30
Please can I have the workaround too?

Hi there, please check my PM, thank you.
2019-12-24
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Freubelaar
lvl.1

Netherlands
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Please send me the workaround also...

Greetings Marcel
2019-12-25
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Michael K
lvl.1
Flight distance : 16460 ft
United States
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This is nuts we have to beg for the workaround! Just post a link to an article for the benefit of all. Cmon DJI!! Or release an update thats 64bit compatible.
2019-12-25
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