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#Dronestrategy Award Not Granted
461 13 2019-11-13
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elberti
First Officer
Flight distance : 2221939 ft
Bulgaria
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Hi all,

I am posting this to let all know DJI's promised award for the #Dronestrategy was not granted yet, and the didn't send me a drone for testing, as promised on the T&C.
I am open for alternatives if there are issues while granting the award; yet we are now in November and they are not answering any of my messages and emails.

https://forum.dji.com/thread-185103-1-1.html
2019-11-13
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi elberti, we are so sorry to hear that, we will verify with the related team and come back to you soon.
2019-11-13
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Montfrooij
Captain
Flight distance : 1724619 ft
Netherlands
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I have gotten my credits, so something must have gone wrong there.
2019-11-13
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elberti
First Officer
Flight distance : 2221939 ft
Bulgaria
Offline

Hi Mindy - I haven't heard anything from you, are there any updates on this?
2019-11-27
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DJI Mindy
Administrator
Flight distance : 7 ft
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elberti Posted at 11-27 06:39
Hi Mindy - I haven't heard anything from you, are there any updates on this?

Sorry for the late response, I have verified with the related team that they will contact you via forumensupperadmin@dji.com within this week, please note the email from this email address. Thank you.
2019-12-4
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elberti
First Officer
Flight distance : 2221939 ft
Bulgaria
Offline

DJI Mindy Posted at 12-4 19:13
Sorry for the late response, I have verified with the related team that they will contact you via  within this week, please note the email from this email address. Thank you.

Mindy hi - I am afraid more than a week had passed and yet no one contacted me on the subject.
2019-12-12
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DJI Mindy
Administrator
Flight distance : 7 ft
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elberti Posted at 12-12 01:18
Mindy hi - I am afraid more than a week had passed and yet no one contacted me on the subject.

I've verified with the team that the email has already been sent to you, did you check your spam folder?
2019-12-13
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elberti
First Officer
Flight distance : 2221939 ft
Bulgaria
Offline

DJI Mindy Posted at 12-13 01:14
I've verified with the team that the email has already been sent to you, did you check your spam folder?

I haven't received anything, it might be the filter on behalf of the mail server.
Let them resend to my gmail: elbertini.ei@gmail.com
2019-12-13
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DJI Mindy
Administrator
Flight distance : 7 ft
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elberti Posted at 12-13 01:26
I haven't received anything, it might be the filter on behalf of the mail server.
Let them resend to my gmail:

OK, we will inform the team to reply to this email account.
2019-12-13
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elberti
First Officer
Flight distance : 2221939 ft
Bulgaria
Offline

Hi Mindy - what is the status update of this?
2019-12-17
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elberti
First Officer
Flight distance : 2221939 ft
Bulgaria
Offline

Hi all,

This does not look serious as as of today January 6th 2020 DJI had not granted the promised award for a competition held last year and stated in this forum!
1-6 04:12
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elberti
First Officer
Flight distance : 2221939 ft
Bulgaria
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Hi Mindy - over a month a go you have posted DJI's forumsadmin team will forward the email (I doubt they have ever sent any), and yet I don't see updates on this.
Looks like it takes DJI more than a month to forward an email, and close to an year to solve a case like this.
1-15 07:28
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DJI Mindy
Administrator
Flight distance : 7 ft
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elberti Posted at 1-15 07:28
Hi Mindy - over a month a go you have posted DJI's forumsadmin team will forward the email (I doubt they have ever sent any), and yet I don't see updates on this.
Looks like it takes DJI more than a month to forward an email, and close to an year to solve a case like this.

Hi elberti, sorry for the inconvenience. We'll forward your situation to the related team to verify again.
1-16 17:32
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elberti
First Officer
Flight distance : 2221939 ft
Bulgaria
Offline

Hi Mindy - what is the status update of this? Soon I will be celebrating 1 year since the event had occurred...
2-17 00:21
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