My Phantom 4 Advance had a flyaway last week. I broke a prop, had some shell damage however the drone still flys as it should. The camera is another issue.
The first video as you can see the camera does not pitch vertically but it does align centered horizontally. I figured the Gimbal pitch motor was broken so I orderd a new one and installed it. The second video is after the install.


https://www.youtube.com/watch?v=voauDR1-_LM

https://www.youtube.com/watch?v=b0HUmRWs_AA


Does anyone have any clues as how to proceed.

Thanks

Randall Smith

Hi, I am sorry for the trouble that your DJI Phantom 4 advanced has caused. For any drone that has a hard landing or crash. I would recommend you contact our support team to start up a
ticket: https://www.dji.com/support?site=brandsite&from=nav We have the professional team who would do their best to find out the reason of the incident and then the corresponding resolution would be provided. Please note that DJI will not perform data analysis for cases occurring after the expiry of the warranty period; otherwise, valid charges will apply. Thank for your support.