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DJI Care Activation Code
117 2 2019-11-14
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GenuineADC
lvl.1

United States
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I just recieved my Osmo Action. During the setup process I purchased the DJI Care replacement package.
I'm supposed to activate my DJI Care and the app on my phone is asking for my activation code.
I have recieved my reciept for the purchase but have NOT recieved any activation code.

What am I missing and how long does it take to get the activation code after purchase?


2019-11-14
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi GenuineADC, if you are purchasing DJI Care Refresh separately for a previously purchased DJI product from our online store, DJI Care Refresh will be activated automatically within 24 hours. Your service agreement will be sent to you via email. Please wait a few hours for the email. Thank you.
2019-11-14
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Kaceyx
lvl.2
United States
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DJI Mindy Posted at 11-14 19:58
Hi GenuineADC, if you are purchasing DJI Care Refresh separately for a previously purchased DJI product from our online store, DJI Care Refresh will be activated automatically within 24 hours. Your service agreement will be sent to you via email. Please wait a few hours for the email. Thank you.

Hi DJI Mindy,

I bought my Osmo Action Camera from a shop here. but I'm unable to know until when the warranty is active on my device. Hope you can help me out..
2019-11-15
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