Sigmo
lvl.4
United States
Offline
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It seems pretty clear to me that DJI rushed this drone to market so it would be available for the Christmas buying time period. There are a lot of deficiencies in the firmware and app software as well. Not just this authorization zone problem, but others that are equally as bad, such as incompatibility with many common phones and tablets.
While I appreciate the importance of meeting a pre-Christmas deadline, and many of the posts to this and other treads point out how many people bought or received this drone for or as a Christmas gift, it would have been more honest for DJI to have made the incompatibility issues and the restricted flight zones more apparent to potential buyers. A warning that the device would NOT work in certain areas, and would NOT work with such a vast range of phones and tablets would have gone a long way towards allowing people to make better buying decisions.
Of course, it would have cost DJI quite a bit of sales as well because many people would have chosen to either wait, or get a different drone for Christmas.
I don't think the top execs at DJI fully understood how much of a disappointment it is for someone to give or receive a gift meant to delight the owner right away on Christmas morning only to find out at that fateful moment that the toy is, effectively, useless.
While I got mine well before Christmas as an early present to myself, and have not been completely grounded by those two particular problems (it's the nasty weather here that's been keeping me mostly grounded), I can imagine the disappointment to people receiving as well as those people giving a fancy new expensive toy only to find out too late that it's worthless because it won't work with the user's phone/tablet OR it won't take off because of where the person happens to live, even if they just wanted to try it out indoors. These are not trivial issues.
But the dirty deed has been done. The drones were no doubt manufactured and delivered to distributors in the anticipation that the firmware and phone/tablet app would be ready to go and available as an update by the time people had the hardware in their hands, or at least certainly by the time Christmas arrived.
I'm sure the developers are scrambling to get all of the necessary fixes made to the software and firmware.
At least I hope they are. This sort of thing really can give a company a black eye in the minds of consumers.
Still, I can see how they likely want to fix a whole slew of problems all at once in one software/firmware release rather than dribbling out many new releases one right after the other.
So we may all have to wait for our "pet" problem to be fixed until a bunch of problems all get fixed.
I'd really planned on using a new tablet I bought at the same time as I ordered the Mini. But alas, it isn't compatible despite being only a few weeks old. I'm lucky that my phone does work, so I'm not grounded by this issue, but still, it's a disappointment.
Here's hoping for a new release that will make a LOT of people happy, and very soon. |
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