https://www.youtube.com/watch?v=rF9sj2IF0Vc&feature=share

You might want to post this in the Mavic 2 forum, and upload your log file -  https://www.phantomhelp.com/LogViewer/Upload/

Hi. I am sorry to know about the unfortunate incident with your DJI Mavic 2 Zoom. Since this unfortunate incident happened. I would recommend, you to contact our DJI support team to start up a ticket for the said drone at ( https://www.dji.com/support?site=brandsite&from=nav ). We have the professional team who would do their best to investigate the main reason of the incident and then the corresponding solution will be provided. Please note that DJI will not be able to perform data analysis for cases occurring after the expiry of the warranty period of the drone. Otherwise, valid charges will apply. Again I am sorry for the trouble and thank for your support.