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Mavic Mini crashe without any reason
1268 15 2019-11-19
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WooZie
lvl.3
Flight distance : 3278629 ft
Romania
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Hi, i am so sorry to write here, but i have had a very big bad luck with my mavic mini, after 4 day since i bought it, the MM has crashed from an altitude of approximately 80m, has gave me a message on the phone "the motor blocked" or something and fall down very quickly, now i sent it to the store where i bought from, they will send it to the service, the flight data will post here and the video saved on the cache phone is here
Can anybody tell me what went wrong in my case? Thank you all

flight.jpg
gyro.png
2019-11-19
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DAFlys
Captain
Flight distance : 1030144 ft
United Kingdom
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Did you keep swapping between sport and P mode?  Seems a little unusual.  I would open a case with DJI.
2019-11-19
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WooZie
lvl.3
Flight distance : 3278629 ft
Romania
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no, the drone itself made it, not me, i was looking to her how did fall down and i couldn't push up, i tried to hold in the air but i couldn't do that
2019-11-19
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DJI Stephen
Super Moderator

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Hello and good day WooZie. I am sorry for the trouble and to know what happened to your previous flight with your DJI Mavic Mini. Since this issue is unfortunate issue happened. It appears that this issue needs to be diagnosed by our team. You can contact our DJI support team to start up a case by using this link. We hope to hear from you soon and looking forward to resolve this as soon as possible. Thank for your support.
https://www.dji.com/support?site=brandsite&from=nav

2019-11-19
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WooZie
lvl.3
Flight distance : 3278629 ft
Romania
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Thank you, i already take back the product to the store and they will send to the service center to germany, the case is open. I just want to know from eperienced users here, what could be caused that issue. I am sorry if i disturbed somebody
2019-11-19
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WooZie
lvl.3
Flight distance : 3278629 ft
Romania
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the video was not saved i see, i will post it again here https://youtu.be/NfKWFMgmYSQ
video
2019-11-19
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WSUPolar
lvl.3
Flight distance : 1755394 ft
United States
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What site is that you used to create the chart?
2019-11-19
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WooZie
lvl.3
Flight distance : 3278629 ft
Romania
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WSUPolar Posted at 11-19 20:54
What site is that you used to create the chart?

somebody has decoded for me the data saved in the logs at the time of the flight
2019-11-20
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WooZie
lvl.3
Flight distance : 3278629 ft
Romania
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RE: Mavic Mini crashed without any reason

the drone is on the way to service now
2019-11-20
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Montfrooij
Captain
Flight distance : 1915335 ft
Netherlands
Online

Hope you get it fixed.
2019-11-20
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WooZie
lvl.3
Flight distance : 3278629 ft
Romania
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is anybodu here to give an opinion about this file? Thanks
motors1.png
2019-11-23
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JJB*
Captain
Flight distance : 3293461 ft
Netherlands
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WooZie Posted at 11-23 12:52
is anybodu here to give an opinion about this file? Thanks

Hi Woozie,

If you upload your flightlog using this link > https://www.phantomhelp.com/LogViewer/Upload/
i will have a look at your log.

cheers
JJB


2019-11-23
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WooZie
lvl.3
Flight distance : 3278629 ft
Romania
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JJB* Posted at 11-23 13:13
Hi Woozie,

If you upload your flightlog using this link > https://www.phantomhelp.com/LogViewer/Upload/

here it is https://www.phantomhelp.com/LogViewer/SFGYO8OJNR9ONY8A8NX2/
thank you
2019-11-24
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JJB*
Captain
Flight distance : 3293461 ft
Netherlands
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Hi,

Guess i can tell you nothing new....

At the end of your flight your Mini starts to spin around it axis, left yawing down.
A general MotorBlock error, but no errors specific to 1 motor in the file.

Hard to tell what happene really ; a prop fail, a motor fail, engine speed control fail?
In my chart the data when your mini starts to spin.
Hope that DJI can help you out.

The NotEnoughPower warning is throughout the flight, seen often when pushing 100 % sticks in windy conditions.IMO noting to do with your loss.

cheers
JJB


analysis1.png
2019-11-24
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WooZie
lvl.3
Flight distance : 3278629 ft
Romania
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JJB* Posted at 11-24 02:46
Hi,

Guess i can tell you nothing new....

when i saw it falling i have tried to start the motors, as you can see on this log, i push the sticks in csc position, but only after i saw the yawing
2019-11-24
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WooZie
lvl.3
Flight distance : 3278629 ft
Romania
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here is another site with log https://app.airdata.com/flight/296e9036e668047239247ec41063bc88/GENERALNotifications
2019-11-24
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