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DJI Assistant 2 - Calibration - Aircraft Movement Error
4354 24 2019-11-21
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Ty Albers
lvl.1
Flight distance : 193379 ft
United States
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Recenetly, I've had the DJI GO app warn me to calibrate the vision sensors with the assisnant app. All is well until I try to actually calibrate. I line up the initial rectangle. But as soon as I try to follow the blue patterns, I get an error "Aircraft Movmenent Error" every single time. It's become infurriating. Even if I don't move the drone at all, I get that error. Everytime I get the error, the calibration restarts... Please advise!
2019-11-21
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi Tym, may we verify the model of your drone and the DJI Assistant 2 version firstly? Please also post the screenshot here for further support, thank you.
2019-11-21
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djiuser_2erwvR2ndotu
lvl.2
Flight distance : 285246 ft

United States
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I have the exact same problem with my Mavic 2 Pro.  No matter what I do, I get the "Aircraft Movement Error" after a few seconds.  Is there a solution to this?
2019-11-28
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John C.
lvl.2
Flight distance : 285246 ft

United States
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2019-11-28
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John C.
lvl.2
Flight distance : 285246 ft

United States
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Did you get this to work?
2019-11-28
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John C.
lvl.2
Flight distance : 285246 ft

United States
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I have tried multiple combinations of computers and monitors.  For some, it says it can't detect the resolution and asks me to enter it.  When I do that, I get a white screen with no dots.  When it can detect the resolution and starts the calibration,  I can align the frames, then I get the "Aircraft Movement Error" after a couple seconds (whether I move it or not) and it starts over.
2019-11-29
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Dyexe
lvl.1

Netherlands
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I also have this problem here, first started to calibrate and it doesn't work after 5x notification 0-2 baseline eroor (73.48-80.00-5.00), so I started flying.
when I try again I get the message aitcraft moeving error.
2019-12-17
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Aksel123
lvl.1
Flight distance : 125 ft
Norway
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I am having the same problem here. Trying to calibrate vision sensors. I get the first red/green square aligned, then as soon as I have to follow the blue squares on the screen it says "Aircraft movement error" and the calibration restarts the process. Can't get passed this point.

What can I do?
2019-12-28
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Dony
lvl.1
Flight distance : 240256 ft
Netherlands
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Aksel123 Posted at 12-28 03:04
I am having the same problem here. Trying to calibrate vision sensors. I get the first red/green square aligned, then as soon as I have to follow the blue squares on the screen it says "Aircraft movement error" and the calibration restarts the process. Can't get passed this point.

What can I do?

Reinstalle DJI Assistent2
2019-12-29
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Dony
lvl.1
Flight distance : 240256 ft
Netherlands
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djiuser_2erwvR2ndotu Posted at 11-28 19:57
I have the exact same problem with my Mavic 2 Pro.  No matter what I do, I get the "Aircraft Movement Error" after a few seconds.  Is there a solution to this?

Re install dji assistent
2019-12-29
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lannes
Captain
Flight distance : 4465 ft
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Australia
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I remember there is something to do with the monitor resolution setting you could try

https://forum.dji.com/forum.php? ... =179832&pid=1745202

Also check your using the right version for DJI Assistant 2, there is one specifically for the M2P


https://www.dji.com/au/downloads ... ant-dji-2-for-mavic


2019-12-29
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Aksel123
lvl.1
Flight distance : 125 ft
Norway
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Dony Posted at 2019-12-29 05:07
Reinstalle DJI Assistent2

I tried uninstall / reinstalling the Dji Assistent 2 multiple times now with no change unfortunately.

As soon as I start to follow the blue squares I still get the error message.

I tried using only a single screen, testing multiple resolutions. Every time I have to manually enter the resolution as the assistent software can't recognize it apparantly. Still the same error
2020-1-7
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UGel
lvl.2
Flight distance : 114160 ft
Latvia
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Same error and no calibration on 27 inch PC monitor or 13 inch laptop. No difference.
For those who cant set display resolution it is example 1900X1200 (with big "x" in middle).

2020-1-11
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UGel
lvl.2
Flight distance : 114160 ft
Latvia
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Aksel123 Posted at 2019-12-28 03:04
I am having the same problem here. Trying to calibrate vision sensors. I get the first red/green square aligned, then as soon as I have to follow the blue squares on the screen it says "Aircraft movement error" and the calibration restarts the process. Can't get passed this point.

What can I do?

DJI Support told me, that if there was no hard landings or crashes, then it seems hardware issue and I must send drone to Service center to repair.
2020-1-13
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UGel
lvl.2
Flight distance : 114160 ft
Latvia
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At last I get rid of this annoying "aircraft motion error", but noone will be happy with solution. At first I tried to make calibration on stationary PC with 24 inch HP monitor - NO LUCK, at second i tried with Xiaomi Mi Air 12.5 inch laptop - NO LUCK, I didnt let hands down and kept trying, third time on DELL Inspirion 15 laptop and calibration was made without any error.

When it says incorrect screen resolution, then write down correct like this 1920X1080, restart DJI ASSISTANT 2 and make calibration.

It is not drone hardware issue, it has to deal something with computers and their monitors.

Just try on other computer to make calibration.
2020-1-13
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victorinmotion
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Flight distance : 235965 ft
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Italy
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Solved ONLY on MacBook Pro OS Catalina with the new version of DJI Assistant for Mavic 2 (relased 4/28) and not fixed with the new version of DJI Assistant for Mavic 2 in Windows 10.
2020-5-4
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Zoltaacuten Fuumlzesi
lvl.1

Hungary
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UGel Posted at 1-13 02:28
DJI Support told me, that if there was no hard landings or crashes, then it seems hardware issue and I must send drone to Service center to repair.

I had the same problem with my 32 inch 4K monitor. I noticed that if the DJI Assistant can not automatically detect your screen (like it did with mine) and wants you to put some resolution numbers manually in a text box, you will not able to calibrate the drone, because as soon as you move the aircraft trying to reach the blue square it stops with an error.
As soon as I switched to my 14 inch laptop where the screen is also 4K but much smaller in size, I had no problem with the calibration, although it was a bit difficult since I had to go really close to that small screen. I flew right after to check if I did it ok, and I found no problem, the sensors worked perfectly fine.
2020-7-4
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ilijaveselica
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Croatia
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I just had the same exact issue. When I unplugged my second monitor it worked fine.
2020-7-7
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somtito1
lvl.1

United States
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I'm getting the same issue and it's really frustrating!  This drone is about to go into the landfill! Does anyone have a solution for the "Aircraft Motion Sensor" error yet?  I've tried different monitors, different resolution settings, etc...

Windows 10 - DJI Assistant for Mavic
2020-12-1
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ibid
lvl.1

United States
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I FINALLY got this to work.
I have a 15" MacBook Pro (2018) running Mojave with two external Dell monitors. The drone is a Mavic 2 Pro. I previously tried setting multiple resolutions on the LCD screen and on one of the Dell monitors, but I always got the "aircraft motion error" at the start of the calibration procedure. Until just now. Here's what I did.

I put the DJI Assistant 2 for Mavic in the Trash.
I disconnected both Dell monitors from my laptop.
I set the laptop resolution to 1280x800 (hold down Option when clicking on Scales in the Display section of System Preferences to get this choice.)
I then reinstalled the DJI Assistant 2 for Mavic

Note that I previously tried disconnecting the Dell monitors and rerunning the DJI Assistant and it didn't work. It seems that you should not have the external monitors attached at the time you install DJI Assistant 2 for Mavic. And set the laptop resolution before you do the installation as well.

I started wrestling with this months ago and got so annoyed that I threw everything in a closet after just a few test flights. I'm happy I finally figured this out, but very unhappy at the quality of the support (I did open a ticket) I received and the quality of the documentation (none!) for this issue.


1-3 11:03
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patriotdrone
lvl.2
Flight distance : 1572740 ft
United States
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ibid Posted at 1-3 11:03
I FINALLY got this to work.
I have a 15" MacBook Pro (2018) running Mojave with two external Dell monitors. The drone is a Mavic 2 Pro. I previously tried setting multiple resolutions on the LCD screen and on one of the Dell monitors, but I always got the "aircraft motion error" at the start of the calibration procedure. Until just now. Here's what I did.

THIS!!! This is what FINALLY worked for me too, thank you for sharing!
2-12 12:02
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rdcdennis
lvl.2
Flight distance : 2306916 ft

United States
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ibid Posted at 1-3 11:03
I FINALLY got this to work.
I have a 15" MacBook Pro (2018) running Mojave with two external Dell monitors. The drone is a Mavic 2 Pro. I previously tried setting multiple resolutions on the LCD screen and on one of the Dell monitors, but I always got the "aircraft motion error" at the start of the calibration procedure. Until just now. Here's what I did.

Tried everything with no luck before I got to your post. 2013 Mac Book Pro 15" Retina Display.   Had BenQ monitor connected to display port when I first installed DJI Assistant- un-hooked external monitor - trashed DJI Assistant- reinstalled after changing screen resolution and it worked!!! Thank you so much for sharing!!
6-11 10:59
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fclauson
lvl.1

Ireland
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rdcdennis Posted at 6-11 10:59
Tried everything with no luck before I got to your post. 2013 Mac Book Pro 15" Retina Display.   Had BenQ monitor connected to display port when I first installed DJI Assistant- un-hooked external monitor - trashed DJI Assistant- reinstalled after changing screen resolution and it worked!!! Thank you so much for sharing!!

I had the same error

final fixed which worked

exit DJI Assistant
set up external monitor (only - turn off laptop screen)
turn off any other nearby monitor - or colour source (ideally do of an evening)
restart DJI Assistant
this then worked for me  

I think it reads the resolution at  DJI Assistant start up tiem
8-26 08:11
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fans4d37baf4
lvl.1
Flight distance : 10942 ft
Canada
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ibid Posted at 1-3 11:03
I FINALLY got this to work.
I have a 15" MacBook Pro (2018) running Mojave with two external Dell monitors. The drone is a Mavic 2 Pro. I previously tried setting multiple resolutions on the LCD screen and on one of the Dell monitors, but I always got the "aircraft motion error" at the start of the calibration procedure. Until just now. Here's what I did.

Let's be clear: the support on this and many other complicated issues is appalling. And the idea that an operator has to revert to OS 10.x.x or prior to even use the (badly flawed) Assistant 2 is beyond belief. This company appears to be all about expansion, not support.
9-7 07:52
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fans4d37baf4
lvl.1
Flight distance : 10942 ft
Canada
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ibid Posted at 1-3 11:03
I FINALLY got this to work.
I have a 15" MacBook Pro (2018) running Mojave with two external Dell monitors. The drone is a Mavic 2 Pro. I previously tried setting multiple resolutions on the LCD screen and on one of the Dell monitors, but I always got the "aircraft motion error" at the start of the calibration procedure. Until just now. Here's what I did.

Ibid, you are The Guy (apologies if you are actually The Gal...)! I finally got this to work, mostly by using a single monitor (32" EIZO color reference monitor), and doing the app install AFTER the other two monitors I generally have connected were off-line. I am so grateful for your input. Now I need a cocktail ....
9-7 08:34
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