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Galaxy S8 restarts mid-flight
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7331 98 2019-11-22
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sbonev
Second Officer
Flight distance : 3665279 ft
Switzerland
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nicovis Posted at 5-26 13:45
Do you think the problem Is also Mavic 2 related? Is there anyone who can try?

i doubt it, there the auto is real auto, it changes channels and frequencies. but now the phone restarts without loosing connection when i use manual mode... sometimes when the drone connects to the RC at the beginning, other times when i switch batteries and it connects to the RC after going online.
2020-5-26
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IvanKn
lvl.1
Chile
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Any solution?
2020-5-29
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nicovis
lvl.3
Italy
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IvanKn Posted at 5-29 09:39
Any solution?

Open another post maybe they will replay to you. Till now, no solution.
2020-5-31
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nicovis
lvl.3
Italy
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Hi guys, some news?
2020-7-6
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sbonev
Second Officer
Flight distance : 3665279 ft
Switzerland
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nicovis Posted at 7-6 23:39
Hi guys, some news?

yes, issue is still present....no hope it will be ever fixed i guess...
2020-7-13
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nicovis
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Italy
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sbonev Posted at 7-13 10:37
yes, issue is still present....no hope it will be ever fixed i guess...

Hope that with the release of SDK other apps like Litchi solves the problem....
2020-7-16
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xazzaxas
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Flight distance : 44003 ft
Poland
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Galaxy S8, stock firmware, randomly restarts when using app, but apparently can sometimes be triggered by:
1) degrading connection then drone connection loss: had that reported by OSI today, but somehow I don't think that's the cause, but rather the symptom, because the drone was responsive to controller commands throughout the instance
2) turning on the controller while it's plugged to the phone. Phone will do many things at once (screen lights up, usb connection established, usb charging established, app autostarting), but will fail to unlock the first time around that I swipe the screen, followed usually by a short freeze and a restart.
2020-7-23
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nicovis
lvl.3
Italy
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I purchased an Osmo ... And the app is very bad for Android. I think their development team is not so skilled. Then I returned that product also.
2020-7-24
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ESchimidt
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Brazil
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nicovis Posted at 4-24 09:30
Same for me...Where is DJI?

Just like mine. But, Security Patch: July 2020.
I bought only to mavic mini, I hope not to regret the mavic mini.
2020-7-24
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ESchimidt
lvl.4
Flight distance : 310879 ft
Brazil
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It happened twice today.
Terrible !!!
DJI, resolve, please.
2020-7-25
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nicovis
lvl.3
Italy
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SDK released. Maybe third party app will work.
Stay tuned for Litchi
2020-7-28
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djiuser_UbJfuc6oYIe4
New

Germany
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It also happened to me around 5 times with the Samsung S8 and a mavic mini and also to a friend on his Air 2.
It always occured when loosing the signal, but I also lost the signal sometimes without crashing the phone.
Network selection was only automatic so far and I will check if I still see it in manual mode.
Crazy that this issue is know already for so long and still is not fixed. Beside this, the quality of the App is really good and sophisticated, so I am surprised they did not fix this by now.....
2020-8-3
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ESchimidt
lvl.4
Flight distance : 310879 ft
Brazil
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It always happens to me. I don't think DJI is interested in solving it.
I can't change the phone, I suffered to buy the Samsung Note 8.
In Brazil it is very expensive. To much tax.
2020-8-3
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sbonev
Second Officer
Flight distance : 3665279 ft
Switzerland
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djiuser_UbJfuc6oYIe4 Posted at 8-3 08:57
It also happened to me around 5 times with the Samsung S8 and a mavic mini and also to a friend on his Air 2.
It always occured when loosing the signal, but I also lost the signal sometimes without crashing the phone.
Network selection was only automatic so far and I will check if I still see it in manual mode.

it won't be fixed, they don't care as not too many people have this issue and is difficult to reproduce and identify. And perhaps they have no idea how to fix it. we will have to live with. It happens really rarely in manual mode so far i can tell, hence i am using it mainly like that.
2020-8-4
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cony
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China
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Have you tried to update the iOS and the app? May be these will help:
1.        Update the iOS and the app to the latest version
2. Force Restart iPhone to Fix iPhone
3. Fix iPhone x stuck in boot loop with iOS System Recovery
If that doesn't work, then your best choice is to take advantage of a third-party iOS system repair utility like TunesKit iOS System Recovery.
4. Using iTunes to Fix
Step 1. Connect your iPhone to the computer using the USB that comes with it and launch iTunes. You may need to ensure that the iTunes installed on your computer is the latest version.
Step 2. Tap on the device icon from the top of the interface.
Step 3. Find the Summary tab and then press the Restore iPhone button. Wait for iTunes to download the latest iOS if your iPhone is running an older version.
Step 4. Choose a backup file you want from the new pop-up and hit the Restore option.
5. Head to Apple's Support Center to Fix. If you can not fix still, maybe you need to ask for Apple for help.


2020-9-7
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GaryDoug
First Officer
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United States
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cony Posted at 9-7 18:39
Have you tried to update the iOS and the app? May be these will help:
1.        Update the iOS and the app to the latest version
2. Force Restart iPhone to Fix iPhone

This topic is for an Android device not an Apple iOS device.
2020-9-7
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Cients
Second Officer
Flight distance : 5537369 ft
Portugal
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I have a Samsung S8+ and having a similar problem problem.
More or less about 20 minutes after the second battery usage on the Mavic Mini, the S8+ disconnects and reboots.
It happened to me for the second time.
I noticed it only happens when I have the the "Airplane mode" selected.
2020-10-23
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nicovis
lvl.3
Italy
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Someone tried the new Mini 2 with our "buggy" phones?
2020-11-17
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nicovis
lvl.3
Italy
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Hi all, do you had a chance to try the new Mini 2 with the Galaxy Note 8? Is It working?
2021-1-11
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